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Service bulletin 9003637

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10180177
Published by NHTSA2020-09-28
Manufacturer's number9003637
Manufacturer's date2020-08-19
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT

NHTSA's summary

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
ALFA ROMEO 4C SPIDER2017
ALFA ROMEO GIULIA2017 to 2020
ALFA ROMEO STELVIO2017
ALFA ROMEO STELVIO2018, 2019, 2020
CHRYSLER 2002017
CHRYSLER 2002018
CHRYSLER 3002017, 2018, 2019, 2020
CHRYSLER 300C2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER PACIFICA2017, 2018, 2019, 2020, 2021
CHRYSLER PACIFICA PLUG-IN HYBRID2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER TOWN AND COUNTRY2017 to 2018
DODGE CARAVAN2017 to 2020
DODGE CHALLENGER2017, 2018, 2019, 2020
DODGE CHARGER2017, 2018, 2019, 2020
DODGE DURANGO2017, 2018, 2019, 2020, 2021
DODGE GRAND CARAVAN2017, 2018, 2019
DODGE JOURNEY2017, 2018, 2019, 2020
DODGE VIPER COUPE2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 124 SPIDER2017, 2018, 2019
FIAT 5002017, 2018, 2019
FIAT 5002020
FIAT 500E2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 500X2017, 2018, 2019, 2020
FIAT SPIDER2017 to 2019
JEEP CHEROKEE2017, 2018, 2019, 2020, 2021
JEEP COMPASS2017, 2018, 2019, 2020, 2021
JEEP GLADIATOR2019
JEEP GLADIATOR2020, 2021
JEEP GRAND CHEROKEE2017, 2018, 2019, 2020, 2021
JEEP PATRIOT2017, 2018
JEEP RENEGADE2017, 2018, 2019, 2020
JEEP WRANGLER2017, 2018, 2019, 2020, 2021
RAM 15002017, 2018, 2019, 2020, 2021
RAM 25002017, 2018, 2019, 2020
RAM 35002017, 2018, 2019, 2020
RAM 45002017, 2018, 2019, 2020
RAM 55002017, 2018, 2019, 2020
RAM PROMASTER2017 to 2020
RAM PROMASTER CITY2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8770002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
19V8860002019-12-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
19V3200002019-04-23. EQUIPMENT
20185932018-10-29. Accessories
18V7590002018-10-29. EQUIPMENT:ACCESSORY:FLOOR MAT
20183962018-07-27. Accessories
18V3950002018-06-14. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
20182302018-05-03. Accessories
18V2050002018-03-29. EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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