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Service bulletins for the 2017 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

426 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM735542017-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
JTB00343NAS52017-10-15. Service bulletin. EQUIPMENT; STRUCTURE. Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
SSM729262017-10-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
SSM731392017-10-04. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
SSM732982017-09-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TCU fails activation and DTC U2109 flagged
K444NAS22017-09-27. Service bulletin. EQUIPMENT. TCU security key was not subject to end of line test and verification
JTB00539NAS22017-09-27. Service bulletin. EQUIPMENT:MECHANICAL. A rattle noise from the front overhead console may be evident
SSM725572017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
6-339NAS22017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected and - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues
6-341NAS2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
K444NAS12017-08-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
K437NAS22017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master Controller (IMC) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues
JTB00539NAS12017-08-10. Service bulletin. EQUIPMENT. Situation: A rattle noise from the front overhead console may be evident.
JTB00496NAS22017-04-19. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; SEATS; ELECTRICAL SYSTEM:SOFTWARE. SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO™ FEATURES MAY NOT OPERATE AS EXPECTED: • DELAYED INCONTROL® TOUCH PRO™ SYSTEM START-UP • BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) • LIVE APPLICATIONS NOT OPERATING • ALL CLOCKS DISPLAY ONE HOUR AHEAD OF THE CORRECT TIME • NAVIGATION ROUTE IS LOST WHEN THE VEHICLE IS SHUTDOWN • A LICENSE EXPIRED MESSAGE DISPLAYED (VEHICLES NOT EQUIPPED WITH CONNECTED SERVICES ONLY) • PARKING AID SYSTEM VOLUME CANNOT BE ADJUSTED • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) MAY HAVE NO AUDIO ON START-UP
JTB00496NAS12017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO™ FEATURES MAY NOT OPERATE AS EXPECTED: • DELAYED INCONTROL® TOUCH PRO™ SYSTEM START-UP • BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) • LIVE APPLICATIONS NOT OPERATING • ALL CLOCKS DISPLAY ONE HOUR AHEAD OF THE CORRECT TIME • NAVIGATION ROUTE IS LOST WHEN THE VEHICLE IS SHUTDOWN • A LICENSE EXPIRED MESSAGE DISPLAYED (VEHICLES NOT EQUIPPED WITH CONNECTED SERVICES ONLY) • PARKING AID SYSTEM VOLUME CANNOT BE ADJUSTED • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) MAY HAVE NO AUDIO ON START-UP
SSM728232017-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON’T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN’T READ CD
SSM728112017-04-19. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ‘INPUT THE PIN CODE”. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.
JTB00500NAS12017-04-19. Service bulletin. SEATS; EQUIPMENT. SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.
JTB00460NAS12017-04-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."
JTB00492NAS12017-04-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY. SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
6-307NAS2017-03-30. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].
SSM725572017-03-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."
JTB00496NAS32017-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO™ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; • INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; • CD RIPPING/PLAYBACK ISSUES; • CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; • MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR • PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.
SSM730252017-03-16. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
SSM729712017-03-15. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL. ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.