WenmarOpen by Wenmar Pro

Service bulletin JTB00496NAS3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095343
Published by NHTSA2017-03-16
Manufacturer's numberJTB00496NAS3
Manufacturer's date2016-10-26
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO™ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; • INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; • CD RIPPING/PLAYBACK ISSUES; • CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; • MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR • PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
JAGUAR XJ2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
DVD139012023-02-06. Service bulletin. SDD Updates
DVD137072023-02-06. Service bulletin. DVD software update
SSM700582022-12-12. Service bulletin. Diagnostic Software Hardware
SSM69558-22022-12-12. Service bulletin. Navigation errors or freezing on the `Initalization` screen
SSM69518-22022-12-12. Service bulletin. Unable to save navigation co-ordinates
DVD140-002022-07-25. Service bulletin. Software Update.
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
K437NAS12021-06-07. Service bulletin. Incontrol touch pro phase 2.5 software update.
JTB00593NAS22021-03-08. Service bulletin. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
SFCC Jul20_262020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements