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Service bulletin JTB00492NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096920
Published by NHTSA2017-04-05
Manufacturer's numberJTB00492NAS1
Manufacturer's date2016-05-19
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY

NHTSA's summary

SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Starter

Vehicles listed
JAGUAR F-PACE2017
JAGUAR F-TYPE2014, 2015, 2016, 2017
JAGUAR XE2017
JAGUAR XF2013, 2014, 2015, 2016, 2017
JAGUAR XJ2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM738142018-06-11. Service bulletin. Issue: Customer reports that, intermittently, the vehicle will not crank.
JTB00492NAS32018-01-16. Service bulletin. The Auto Stop/Start system may be inoperative.
JTB00492NAS22017-09-27. Service bulletin. Auto Start-stop may be inoperative
K202NAS12017-04-19. Service bulletin. "SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
SSM718692017-03-21. Service bulletin. "ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."