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Service bulletin SSM72971

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095104
Published by NHTSA2017-03-15
Manufacturer's numberSSM72971
Manufacturer's date2016-09-21
NHTSA componentEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL

NHTSA's summary

ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
JAGUAR F-PACE2017
JAGUAR XE2017
JAGUAR XF2017
JAGUAR XJ2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759522023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s
SSM718222023-02-06. Service bulletin. New vehicle storage (Transit relay / Transit mode)