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Service bulletin JTB00500NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10097584
Published by NHTSA2017-04-19
Manufacturer's numberJTB00500NAS1
Manufacturer's date2016-06-21
NHTSA componentSEATS; EQUIPMENT

NHTSA's summary

SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Seats

Vehicles listed
JAGUAR XF2016
JAGUAR XJ2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s
SSM718272023-02-06. Service bulletin. Climate Controlled Seats Diagnosis & Testing
SSM718222023-02-06. Service bulletin. New vehicle storage (Transit relay / Transit mode)
SSM71803-22023-02-06. Service bulletin. Gen 2.1 Touch screen display recovery process
SSM71803-12023-02-06. Service bulletin. Gen 2.1 Touch screen display recovery process