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Service bulletins for the 2023 Infiniti QX60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

79 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB23-004A2023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.
ITB22-021A2023-04-04. Service bulletin. SEAT BELTS. SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-030B2023-04-04. Service bulletin. ELECTRICAL SYSTEM. COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C2023-04-04. Service bulletin. EQUIPMENT. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013D2023-04-04. Service bulletin. FORWARD COLLISION AVOIDANCE. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D2023-04-04. Service bulletin. POWER TRAIN:AXLE HUBS. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-0072023-03-07. Service bulletin. ELECTRICAL SYSTEM. WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describe that when an iPhone is placed on the Wireless Charger, the indicator light illuminates orange, but after approximately 15 seconds it flashes and turns off, and does not charge the phone. ACTION 1. Confirm the current Wireless Charger part number is in Table 1 on page 4. 2. Reprogram the Wireless Charger, if applicable.
ITB20-006C2023-03-07. Service bulletin. VISIBILITY; STRUCTURE. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H2023-03-07. Service bulletin. VISIBILITY; STRUCTURE. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C2023-03-07. Service bulletin. WHEELS. WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J2023-03-07. Service bulletin. VISIBILITY; STRUCTURE. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-0062023-02-18. Service bulletin. ELECTRICAL SYSTEM. DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEW® MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around View® Monitor camera image, when the vehicle is shifted into Reverse or by pressing the CAMERA button. ACTION 1. Confirm the current Infotainment Software Version. See steps 1-4 starting on page 2. 2. If the current Infotainment Software Version is “1570” perform MULTI AV Control Unit Configuration starting on page 3.
ITB22-022A2023-02-18. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-0042023-02-04. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software version of the new AV Control Unit to determine if a software version update is required. Follow the steps outlined in the SERVICE PROCEDURE below to determine the current software version and if the AV Control Unit requires a software version update.
ITB23-0022023-02-04. Service bulletin. ELECTRICAL SYSTEM. MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader, and then update the AV Control Unit with the map data.
ITB22-037A2023-02-04. Service bulletin. ELECTRICAL SYSTEM. SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-020A2023-02-04. Service bulletin. ELECTRICAL SYSTEM. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-017A2023-02-04. Service bulletin. ELECTRICAL SYSTEM. DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REVISION 1 PC9242023-01-10. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; FORWARD COLLISION AVOIDANCE. Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: • The parts restriction will be removed on all parts and retailers will be able to order, as needed, via normal ordering process beginning December 8, 2022.
ITB22-0432023-01-10. Service bulletin. ELECTRICAL SYSTEM. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV control unit. 2. Configure the AV control unit. 3. Write the VIN to the AV control unit. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below.
ITB22-0412022-12-06. Service bulletin. POWER TRAIN. DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. • If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer. • If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.
ITB12-072I2022-12-06. Service bulletin. POWER TRAIN. ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-029D2022-11-12. Service bulletin. ELECTRICAL SYSTEM. TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
PC924 2023 QX602022-11-07. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. CAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm to a retailer inventory quality action to replace the four front and four rear sonar sensors. Due to a supplier issue, which has since been corrected, certain vehicles were manufactured and shipped with sonar sensors that could potentially provide the driver with a false alert. Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History – Open Campaigns I.D. PC924 • New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, loan, rent, sell or trade the specific vehicles in retailer inventory subject to this quality hold. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Parts are on restriction and can be ordered via DBS. 5. URGENT: The service department should submit the applicable warranty claim for the action performed as the action is completed so it can be closed on Service Comm, and release the vehicle.
PC924 2023 QX602022-10-14. Service bulletin. ELECTRICAL SYSTEM. Front Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our clients, meet our exacting standards and our clients’ expectations. Effective immediately, INFINITI is placing a temporary Quality Assurance Hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm due to an investigation of a potential issue with the front sonar sensor. Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History – Open Campaigns I.D. PC924 • New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, loan, rent, sell or trade the specific vehicles in retailer inventory subject to this quality hold. 3. INFINITI is currently investigating a potential issue with the front sonar sensor. Additional information on next steps will be provided as soon as possible. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.