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Service bulletins for the 2023 Infiniti QX60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

79 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
ITB25-0022025-03-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE. DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:
ITB23-023A2025-02-25. Service bulletin. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: • The ICC stopped working while driving, • The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), • The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND • DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
ITB24-0092024-09-04. Service bulletin. ELECTRICAL SYSTEM. VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro-hydraulic Coupling Assembly (AWD Coupler). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. Replace the Electro-hydraulic Coupling Assembly (AWD Coupler). IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ITB24-002A2024-09-04. Service bulletin. ELECTRICAL SYSTEM. DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION APPLIED VEHICLES: APPLIED DATES: 2022-2023 QX60 (L51) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ITB22-022B2024-09-04. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022.
ITB22-017B2024-09-04. Service bulletin. ELECTRICAL SYSTEM. DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-029E2024-09-04. Service bulletin. ELECTRICAL SYSTEM. TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: • If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. • See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. • An Order of Completion table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. • A CHECK-OFF SHEET has been provided on page 16. Print and check off steps as they are completed. Staple the completed CHECK-OFF SHEET to the repair order.
ITB22-003A2024-07-19. Service bulletin. ELECTRICAL SYSTEM. REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-002A2024-07-19. Service bulletin. ELECTRICAL SYSTEM. BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
ITB22-001A2024-07-19. Service bulletin. ELECTRICAL SYSTEM. INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
ITB19-013E2024-06-07. Service bulletin. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB24-0022024-06-05. Service bulletin. ELECTRICAL SYSTEM. DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable.
ITB23-010E2024-03-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
ITB23-010D2024-02-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
ITB23-010C2023-09-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B2023-09-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-036A2023-08-08. Service bulletin. ELECTRICAL SYSTEM. DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-0152023-05-05. Service bulletin. ELECTRICAL SYSTEM. DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: • If DTC B2E1B-06 is not “CRNT” in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed. • If DTC B2E1B-06 is “CRNT” in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU
ITB23-010A2023-05-05. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-006A2023-05-05. Service bulletin. ELECTRICAL SYSTEM. DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEW® MONITOR MODE This bulletin is no longer active. Please discard previous versions of ITB23-006.
ITB18-035C2023-05-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC964 2023 QX602023-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IVI Reprogram SXM Presets ***** Retailer Announcement ***** INFINITI is conducting a quality action on 66 specific 2023 INFINITI QX60 vehicles identified in Service Comm. Retailers will reprogram the In Vehicle Infotainment (IVI) System. Due to a supplier issue, which has since been corrected, on certain 2023 INFINITI QX60 vehicles the SXM presets were found to be inoperable and clients are not able to save presets for SXM stations. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History – Open Campaigns I.D. PC964 • New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. URGENT: The service department should submit the applicable warranty claim for the action performed as the action is completed so it can be closed on Service Comm, and release the vehicle. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.
ITB23-0122023-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SXM RADIO CHANNELS WILL NOT SAVE AS PRESETS IF YOU CONFIRM The infotainment system will not save any SXM radio channels as presents. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Update the AV Control Unit to downgrade the infotainment software version to 283C31570B. 2. Update the AV Control Unit to the latest infotainment software version.
ITB23-0102023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
ITB23-004A2023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.