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Service bulletins for the 2022 Infiniti QX60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

119 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB22-0352022-10-14. Service bulletin. FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; ELECTRICAL SYSTEM. LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault. If overheated, the Lane Camera should be cooled to outside ambient temperature, any stored DTCs erased, and then allowed to resume operation. Refer to the ESM for any DTCs that will not erase. This condition may cause the following system functions to be suspended: • Vehicle-to-vehicle distance control mode (ICC - Intelligent Cruise Control) • Conventional (fixed speed) cruise control mode • Steering wheel assistance function • AEB (Automatic Emergency Braking) • LDW (Lane Departure Warning) • I-LI (Intelligent Lane Intervention) • Blind Spot Intervention • TSR (Traffic Sign Recognition) AND Can store one or more of the following DTCs as PAST or CURRENT: • C2501-4B (Front camera unit) • C1F05-4B (Front camera unit) • C1F6B-4B (Front camera unit) For client information, see Talk Tip "Client" statement on page 3.
ITB22-0342022-10-07. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. POWER BACK DOOR INTERMITTENT OPERATION AND DTCS STORED IN AUTO BACK DOOR ECU SERVICE INFORMATION If you confirm the power back door does not operate or has intermittent operation, and any of the following DTCs are stored in the AUTO BACK DOOR ECU: • B2422-78 (Back Door Position Abnormal) • B2422-79 (Back Door Position Abnormal) • B2426-11 (Spindle Sensor LH) • B2426-13 (Spindle Sensor LH) • B2426-25 (Spindle Sensor LH) • B2427-11 (Spindle Sensor RH) • B2427-13 (Spindle Sensor RH) • B2427-25 (Spindle Sensor RH) • B242A-13 (Closure Motor) • B2436-11 (Spindle Motor LH) • B2436-13 (Spindle Motor LH) • B2436-19 (Spindle Motor LH) • B2437-11 (Spindle Motor RH) • B2437-13 (Spindle Motor RH) • B2437-19 (Spindle Motor RH) Refer to the information provided in this bulletin to determine if the back door stays’ (spindles’) wire harness connector (#4 and #10 in Figure 1) has a spread terminal.
ITB22-011A2022-10-07. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C2022-10-07. Service bulletin. POWER TRAIN. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REVISION 1 PC9002022-08-31. Service bulletin. EQUIPMENT. Air Conditioner Condenser Pipe Voluntary Emission Service Campaign REVISED August 5, 2022 Please discard earlier versions of this bulletin. The announcement from July 22, 2022 has been revised to include the following: • The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning August 12, 2022. • 92471-N823A O-Ring • 92472-N823A Seal O-Ring • 92477-6RR1A O-Ring • 92477-6RR2A Seal O-Ring • The following part will remain on restriction and may be ordered via DBS. • 92446-6SA0K Pipe Assembly
ITB22-0302022-08-30. Service bulletin. ENGINE AND ENGINE COOLING. MISFIRE DTCS STORED IN THE ECM DURING COLD START IF YOU CONFIRM Any single or combination of the following DTCs are present in the ECM during a cold start warm-up cycle on an APPLIED VEHICLE: • P0300 (MULTI CYL MISFIRE) • P0301 (CYL 1 MISFIRE) • P0302 (CYL 2 MISFIRE) • P0303 (CYL 3 MISFIRE) • P0304 (CYL 4 MISFIRE) • P0305 (CYL 5 MISFIRE) • P0306 (CYL 6 MISFIRE) AND There is no drivability concern present. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable.
ITB22-0232022-08-26. Service bulletin. SEATS. KNOCK NOISE OVER BUMPS FROM SECOND ROW SEATS IF YOU CONFIRM A knocking and/or rattling noise is heard in one, or both, second row seat(s), when driving over uneven or rough road surfaces. ACTION Perform the SERVICE PROCEDURE, starting on page 2, to install two (2) plastic washers into each seat. NOTE: This procedure will be applied to both the incident seat, as well as the remaining second row seat.
ITB22-0222022-08-26. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE POP-UP NOTIFICATION SERVICE INFORMATION The infotainment system in the APPLIED VEHICLES has the ability to update its software through an Over-The-Air (OTA) link. As software updates become available for new features, and/or patches, the software update screen (pop-up) shown in Figure 1 will automatically be displayed. Much like cell phone and computer updates, this is a normal feature which allows the user to choose when an update is downloaded. • It is recommended that while in the retailer inventory and this pop-up appears, that “Yes” is selected to provide the latest software version to the client at delivery. NOTE: If the ignition is turned OFF in the middle of a download, it will automatically restart when the ignition is turned back ON. To avoid risk of death or serious personal injury when updating software: • Park the vehicle in a secure, safe, well-ventilated location that is open to the air and apply the parking brake. • Do not allow people who need assistance, children, and pets to be in the vehicles during the software update. When one of the following is selected: Yes: The pop-up is hidden and the download starts in the background. Later: The pop-up is hidden and displayed again in the next key cycle (after cold start). • To manually start the software update, select: Info > System Information > Software Update > Start Software Update
ITB12-072H2022-08-26. Service bulletin. POWER TRAIN. INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-0262022-08-26. Service bulletin. POWER TRAIN. LOW SPEED TRANSMISSION UPSHIFT IMPROVEMENT IF YOU CONFIRM The customer notices a 1st to 2nd gear upshift while driving at slow speeds and when the transmission’s fluid temperature is warming up, AND There are no TCM related DTCs present. ACTION Perform the steps in the SERVICE PROCEDURE to: 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable.
PC900 QX60 AC Co2022-08-24. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Air Conditioner Condenser Pipe Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emission Service Campaign to correct a potential refrigerant leak on specific model year 2022 INFINIT QX60 vehicles identified in Service Comm and DBS National Service History. Affected vehicles may have reduced Air Conditioner (AC) cooling performance due to a refrigerant leak caused by a seal manufacturing issue that has since been corrected. The retailer will evacuate the Air Conditioner (AC) System, replace the AC Pipe and ancillary parts, and refill with refrigerant. Affected vehicles are not subject to stop sale. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC900. 2. Retailers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure customer satisfaction. 3. Retailers should use ITB22-028 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle.
ITB22-0292022-08-24. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. INTELLIGENT KEY DOOR LOCK BUTTONS INOPERATIVE AFTER REMOTE ENGINE START KIT INSTALLATION SERVICE INFORMATION When performing step 3.19 of the Remote Engine Start_QX60_T99K1 6SA00 on an APPLIED VEHICLE per the Accessory Installation Instructions on ASIST (Figure 1), there will be two (2) buttons labeled REMOTE ENGINE STARTER under Work support (Figure 2 on page 2). Choosing the incorrect button will result in the Intelligent Key door lock buttons to become inoperative. Follow the SERVICE PROCEDURE outlined in this bulletin to determine which REMOTE ENGINE STARTER button to select when performing step 3.19 of the Remote Engine Start_QX60_T99K1 6SA00 install.
ITB22-0282022-08-24. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. VOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE INTRODUCTION Infiniti is conducting this voluntary emission service campaign, on certain specific model year 2022 QX60 vehicles, to replace the A/C condenser pipe. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC900 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) clients, and vehicles in a retailer’s inventory.
PC883 QX60 - Aud2022-06-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Audio Amplifier Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI has reclassified the previously announced quality action (PC870) for new vehicle inventory as a Voluntary Service Campaign to inspect the audio amplifier and, if necessary, reprogram or replace the audio amplifier on 774 specific 2022 QX60 vehicles identified in Service Comm and DBS National Service History. Due to a software bug, the software may not block or turn off Controller Area Network (CAN) messages during the boot up sequence. This CAN message overload may cause the audio amplifier to go into a protective state. If this condition occurs, the audio amplifier will stop producing sound. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaign I.D. PC883 • New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB22-016 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.
ITB22-0212022-06-03. Service bulletin. SEAT BELTS. SEAT BELT REMINDER SERVICE INFORMATION SERVICE INFORMATION On the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual.
ITB22-0202022-06-03. Service bulletin. ELECTRICAL SYSTEM. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 (Automatic eCAll locked) as “CURRENT” when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 (Automatic eCAll locked) set as “CURRENT”, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming TCU condition is “UNLOCK”.
ITB22-0182022-06-03. Service bulletin. POWER TRAIN. “SERVICE AT POWER REDUCED” WARNING DISPLAYED AND DTC P0715 STORED IN THE TCM IF YOU CONFIRM The client states the “Service AT Power reduced” warning message (Figure 1) is/was displayed, AND DTC P0715 (INPUT SPEED SENSOR A) is the only DTC stored in the TCM. NOTE: DTC P0715 may be stored as ‘Past’. ACTION 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable. NOTE: If DTC P0715 stores again after successful reprogramming, refer to ASIST and the ESM for further diagnosis/repairs.
ITB22-0172022-06-03. Service bulletin. ELECTRICAL SYSTEM. B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEURE starting on page 2.
ITB22-0162022-06-03. Service bulletin. ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN 2022 QX60; AUDIO AMPLIFIER REPROGRAM INTRODUCTION Infiniti is conducting this voluntary service campaign, on certain specific model year 2022 QX60 vehicles, to reprogram the audio amplifier. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC883 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailer’s inventory.
ITB22-0152022-06-03. Service bulletin. FUEL SYSTEM, GASOLINE. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately. • P0460 (FUEL LEV SEN SLOSH) • P0461 (FUEL LEVEL SENSOR) • P0462 (FUEL LEVL SEN/CIRC) • P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
ITB19-024B2022-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; AIR BAGS. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC870 2022 QX602022-05-20. Service bulletin. ELECTRICAL SYSTEM. Audio Amplifier ***** Retailer Announcement ***** INFINITI is conducting a quality action on 18 specific 2022 QX60 (L51) vehicles to inspect the Audio Amplifier and, if necessary, reprogram or replace the audio amplifier. Due to an internal software concern, the audio amplifier may stop producing sound. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PC870 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action. 3. The service department should submit the applicable warranty claim for the action performed so the campaign can be closed on Service Comm. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.
ITB22-0112022-05-20. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. AUTOMATIC BACK DOOR INOPERATIVE SERVICE INFORMATION If you confirm the automatic (power) back door is inoperative (e.g., the door will not open, close, latch, etc.): • Refer to ASIST and the ESM for diagnostic information. • If further troubleshooting per the ESM is needed, note that the Automatic Back Door Control Unit only needs to be recalibrated per the Work Procedure in CONSULT if the following work is performed: o Removing and installing, or replacing the Automatic Back Door Control Unit o Removing and installing, or replacing the Automatic Back Door Spindle Unit o Removing and installing, or replacing the Back Door Assembly NOTE: Attempting to recalibrate the Automatic Back Door Control Unit while troubleshooting other components in the Power Back Door (PBD) system such as the hatch latch, electrical wiring harnesses, control buttons or touch sensors, can cause the recalibration to fail, which erroneously generates DTC B2428-54 (AUTOMATIC BACK DOOR CONTROL UNIT) and leads to unnecessary replacement of the Automatic Back Door Control Unit.
ITB22-0102022-05-20. Service bulletin. SERVICE BRAKES, HYDRAULIC. SERVICE INFORMATION FOR BRAKE SWITCH ADJUSTMENT FOR DTC C1142 AND/OR C1116 STORED SERVICE INFORMATION DTC C1142 (PRESS SEN CIRCUIT) and/or C1116 (STOP LAMP SW) may be stored if the Stop Lamp Switch and/or the Brake Pedal Position Switch are out of adjustment. Before replacing any components for DTCs C1142 (PRESS SEN CIRCUIT) and/or C1116 (STOP LAMP SW), stored as past or current, confirm that the Stop Lamp Switch and the Brake Pedal Position Switch are properly adjusted. If either the Stop Lamp Switch and/or the Brake Pedal Position Switch are found to be out of adjustment, adjust them as per the ESM, and then clear the DTCs and perform DTC confirmation. • Refer to the ESM: BRAKES > BRAKE SYSTEM > PERIODIC MAINTENANCE > BRAKE PEDAL > Adjustment
ITB19-029C2022-05-20. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS. TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.