Service bulletin ITB22-015
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10213151 |
| Published by NHTSA | 2022-06-03 |
| Manufacturer's number | ITB22-015 |
| Manufacturer's date | 2022-04-05 |
| NHTSA component | FUEL SYSTEM, GASOLINE |
NHTSA's summary
SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately. • P0460 (FUEL LEV SEN SLOSH) • P0461 (FUEL LEVEL SENSOR) • P0462 (FUEL LEVL SEN/CIRC) • P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Fuel system
Trouble codes named
P0460, P0461, P0462, P0463
| INFINITI Q40 | 2016 |
|---|---|
| INFINITI Q50 | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| INFINITI Q50 HYBRID | 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| INFINITI Q60 | 2016 |
| INFINITI Q60 | 2017, 2018, 2019, 2020, 2021, 2022 |
| INFINITI Q70 | 2016, 2017, 2018, 2019 |
| INFINITI Q70 HYBRID | 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| INFINITI Q70L | 2019 |
| INFINITI QX30 | 2017, 2018, 2019 |
| INFINITI QX50 | 2016, 2017 |
| INFINITI QX50 | 2018 |
| INFINITI QX50 | 2019, 2020, 2021, 2022 |
| INFINITI QX55 | 2022 |
| INFINITI QX60 | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| INFINITI QX60 HYBRID | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| INFINITI QX70 | 2016, 2017 |
| INFINITI QX80 | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| INFINITI rQ50 HYBRID | 2019 |
| INFINITI redundant QX55 | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2021314 | 2021-05-21. Fuel System |
|---|---|
| 21V373000 | 2021-05-20. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE |
| 2017375 | 2017-07-27. Fuel System |
| 17V476000 | 2017-07-27. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| ITB26-002A | 2026-05-30. Service bulletin. FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002. |
|---|---|
| ITB26-002 | 2026-02-10. Service bulletin. FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as “Active”, “Past”, or “Pending” in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to leak, replace the fuel filler tube. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. |
| ITB21-020A | 2022-05-20. Service bulletin. FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB13-044J | 2022-03-12. Service bulletin. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB21-020 | 2021-10-13. Service bulletin. FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE IF YOU CONFIRM The client states that a fuel and/or oil smell is present when the vehicle is parked in a closed garage, even though there are no fuel, oil, or EVAP leaks. ACTION Replace the rocker cover assembly and the PCV separator with those listed in the PARTS INFORMATION, and eliminate PCV hose 2. NOTE: PCV hose 2 (number 15 in Figure 1 on page 2) is no longer required with the parts listed in the PARTS NFORMATION. |
| PC836 - R1717 Ca | 2021-10-07. Service bulletin. R1717 Fuel Pump Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1717). If the VIN displays QA campaign ID PC836, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC836. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications. |
| PC832 - P8314 Ca | 2021-10-07. Service bulletin. P8314 Fuel Hose Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (P8314). If the VIN displays QA campaign ID PC832, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the service campaign remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC832. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History - Open Campaign using the appropriate campaign I.D. for the status of each vehicle currently in retailer inventory or entering the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners. If a VIN subject to this quality action was traded to another retailer, please notify the affected retailer to have this quality action and associated campaign(s) completed. |
| ITB15021A | 2021-05-10. Service bulletin. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail. |
| ITB17-042c | 2020-10-08. Service bulletin. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. |
| ITB20-005 | 2020-03-06. Service bulletin. 2016-2019 QX80; MIL ON WITH DTC P0174 IF YOU CONFIRM The MIL is ON and only DTC P0174 (FUEL SYS LEAN B2) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable. |