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Service bulletin ITB22-016

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10213152
Published by NHTSA2022-06-03
Manufacturer's numberITB22-016
Manufacturer's date2022-04-07
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

VOLUNTARY SERVICE CAMPAIGN 2022 QX60; AUDIO AMPLIFIER REPROGRAM INTRODUCTION Infiniti is conducting this voluntary service campaign, on certain specific model year 2022 QX60 vehicles, to reprogram the audio amplifier. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC883 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailer’s inventory.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
INFINITI QX602022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB23-023A2025-02-25. Service bulletin. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: • The ICC stopped working while driving, • The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), • The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND • DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
ITB24-0092024-09-04. Service bulletin. VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro-hydraulic Coupling Assembly (AWD Coupler). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. Replace the Electro-hydraulic Coupling Assembly (AWD Coupler). IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ITB24-002A2024-09-04. Service bulletin. DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION APPLIED VEHICLES: APPLIED DATES: 2022-2023 QX60 (L51) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ITB22-022B2024-09-04. Service bulletin. SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022.
ITB22-017B2024-09-04. Service bulletin. DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-029E2024-09-04. Service bulletin. TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: • If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. • See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. • An Order of Completion table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. • A CHECK-OFF SHEET has been provided on page 16. Print and check off steps as they are completed. Staple the completed CHECK-OFF SHEET to the repair order.
ITB22-003A2024-07-19. Service bulletin. REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-002A2024-07-19. Service bulletin. BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
ITB22-001A2024-07-19. Service bulletin. INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
ITB19-013E2024-06-07. Service bulletin. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.