Service bulletins for the 2014 GMC Sierra
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
3324 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 18NA306 | 2021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). |
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| 18NA099 | 2021-05-03. Service bulletin. EQUIPMENT. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
| 16NA109 | 2021-05-03. Service bulletin. STEERING. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. |
| 29400-01 | 2021-04-30. Service bulletin. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. Condition On certain 2013-2015 model year Chevrolet Express, Chevrolet Silverado HD, GMC Savana, GMC Sierra HD, and 2014-2015 model year Chevrolet Cruze vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance. Special Coverage Adjustment This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 17, 2016, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 17, 2016, must be submitted to the Service Contract provider. Correction Dealers are to replace the DEF tank reservoir. The repairs will be made at no charge to the customer |
| PI1159A | 2021-04-29. Service bulletin. EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear View Camera Issues: • When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. • When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message “Check Surrounding for Safety.” |
| PI1159 | 2021-04-29. Service bulletin. ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; EQUIPMENT:APPLIANCE:AIR CONDITIONER. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues. |
| PI1150 | 2021-04-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE. Clicking/Rattle Type Noise from Rear of Engine Some customers may comment on a clicking/rattle type noise coming from the engine compartment. This may be caused by the starter shield contacting the transmission case and causing a rattle |
| PI0653A | 2021-04-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Any turbocharger that is returned to the Warranty Parts Center (WPC) will be inspected by engineering for root cause failure. The Warranty Part Center (WPC) has received turbochargers returned by Service Agents that have been disassembled, damaged during removal from the engine, electrical harnesses or connectors that have been cut or removed from the turbocharger and/or improperly packaged turbochargers resulting in shipping damage. |
| PI0369D | 2021-04-26. Service bulletin. EQUIPMENT:OTHER:LABELS. Frame Labels Visible from Outside of Vehicle Some customers may comment on disliking the appearance of the white labels that are visible on the frame The frame labels are only required during the manufacturing process and can be removed during pre-delivery inspection (PDI). There are two labels on the frame: the left front label (1) visible underneath the driver's door and the right front label (2) visible through the wheelhouse. Use care when removing the labels to prevent damage to the wax coating on the frame. Use a plastic trim tool to lift up on the edge and then pull the label off. The time required to perform this action is included in the PDI base time. |
| PI0281D | 2021-04-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy. |
| PI0281D | 2021-04-26. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy. |
| 99-08-51-007F | 2021-04-26. Service bulletin. EQUIPMENT; WHEELS; EQUIPMENT ADAPTIVE/MOBILITY. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin. |
| 99-08-51-007F | 2021-04-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; WHEELS; EQUIPMENT. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin. |
| PI1187C | 2021-04-21. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI. |
| PI1002B | 2021-04-21. Service bulletin. STEERING:GEAR BOX (OTHER THAN RACK AND PINION). Grease or sealant visible on steering gear - should not be interpreted as leak. Some customers or technicians may comment on seeing grease or sealant on certain locations of the steering gear. The illustrations below include arrows showing the areas on the steering gear that the supplier intentionally applies sealing grease. Any of these locations have the potential of showing visible grease under normal operation. |
| 15-NA-082 | 2021-04-20. Service bulletin. SUSPENSION:FRONT. Clunking Noise from Front of Vehicle During Turns and/or Bumps Some customers may comment on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps. This may be caused by a damaged stabilizer shaft frame bracket. There have been some cases in which the bracket is cracked, as shown. This condition has been found to be the result of insufficient welds between the bracket and frame rail. There have been some cases on older vehicles of corrosion affecting the bracket |
| 12-06-04-002E | 2021-04-20. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages |
| 09-08-66-011C | 2021-04-20. Service bulletin. STRUCTURE:BODY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Information on Mounting Points for Pickup Box Accessories |
| 07-08-49-020J | 2021-04-20. Service bulletin. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event. |
| 06-00-89-031D | 2021-04-20. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification |
| 15-NA-019 | 2021-04-20. Service bulletin. FUEL SYSTEM, OTHER. Fuel Odor During Fuel Filling or During Idle, Possible P0442 or P0455 DTCs Set Some customers may comment on a strong fuel odor during fuel filling or during vehicle idle. Cause This may be caused by the fracture or breaking of the gasoline filler neck recirculation line connector Correction If you encounter a vehicle with the above concern, complete the following procedure: 1. Raise the vehicle and visually inspect the fuel tank filler vent hose connector for damage. Refer to Lifting and Jacking the Vehicle in SI. • If connector is damaged, replace the fuel tank filler vent hose. Refer to Fuel Tank Filler Vent Hose Replacement in SI. • If there is no damage to the connector, continue diagnosis referring to SI. |
| 10-06-05-002B | 2021-04-20. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. CLEAN EXHAUST FILTER SEE OWNERS MANUAL NOW or CLEANING EXHAUST FILTER KEEP DRIVING UNTIL MESSAGE IS CLEARED Displayed on DIC, DTC P2463 May Be Set |
| 10-06-04-013C | 2021-04-20. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Information on Diesel Exhaust Fluid (DEF) Filling Instructions, Frozen Tank Status and General Information In operating temperatures of 15°F (−9°C) or less, customers may comment on an “Exhaust Fluid Range” message displaying on the DIC even though the DEF fluid has been filled. When the DEF is frozen, the level sensor cannot determine the fluid level in the tank. If this occurs the logic of the PCM will assume a default fluid level. The logic will use the calculated range based on DEF dosing history and the assumed fluid level. If there is a high learned dosing rate and the fluid has not thawed to where the pins of the level sensor can function, there is a possibility the “Exhaust Fluid Range” message can set with the range from approximately 1609 km (1000 mi) to less than 482 km (300 mi), even though the tank is known to have fluid or be full. This is an operating characteristic of the system. However to increase or eliminate the range message, once the range drops below 482 km (300 mi), the DEF tank should be refilled. This should allow refill detection to occur and turn off the range indicator. The operator must be sure not to overfill the DEF tank using the instructions provided in this bulletin or in the owner’s manual. When in frozen tank status, refill detections are not allowed until the warning strategy reaches the point at which the distance remaining is less than 482 km (300 mi). The refill detection is dependent on the DEF thawing enough that the level sensor pins can be read. A fully frozen tank can take almost an hour to detect a refill, after the vehicle is started. This condition should not be confused with the situation described in PIP4864: Low Or Speed Limited Diesel Exhaust Fluid Message (DEF) Will Not Reset”. |
| 08-06-04-003D | 2021-04-20. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); EQUIPMENT. New Tool Availability — EN-48974 – EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax® Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber |
| 02-06-01-022P | 2021-04-19. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Information on Diesel Engine Ticking Noise |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.