WenmarOpen by Wenmar Pro

Service bulletin PI1187C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190535
Published by NHTSA2021-04-21
Manufacturer's numberPI1187C
Manufacturer's date2015-12-01
NHTSA componentVISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

NHTSA's summary

Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Glass, wipers and mirrors, Mirrors

Vehicles listed
BUICK ENCLAVE2013, 2014, 2015, 2016
BUICK LACROSSE2014, 2015, 2016
BUICK REGAL2014, 2015, 2016
CADILLAC ATS2014, 2015, 2016
CADILLAC CTS2014, 2015, 2016
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XTS2014, 2015, 2016
CHEVROLET IMPALA2014, 2015, 2016
CHEVROLET SILVERADO 15002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016
CHEVROLET TAHOE2015, 2016
CHEVROLET TRAVERSE2013, 2014, 2015, 2016
GMC ACADIA2013, 2014, 2015, 2016
GMC SIERRA 15002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016
GMC YUKON XL2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V0330002017-01-12. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIE02692024-04-08. Service bulletin. Engineering Information.
PIT4417H2023-11-20. Service bulletin. Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
PI1187C2021-09-07. Service bulletin. Information on Inside Rear view Mirror and Camera Loose
PI-1255F2021-04-16. Service bulletin. Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
PI-1255E2021-04-16. Service bulletin. Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
PI1255G2019-07-01. Service bulletin. This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
PI1255A2018-06-11. Service bulletin. This preliminary bulletin provides a procedure to replace the outside mirriors with camper style mirriors for the customer request.
PI1255D2018-06-04. Service bulletin. This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
100864002D2018-06-04. Service bulletin. This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
16NA0752018-06-04. Service bulletin. This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds