NHTSA recall 17V033000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V033000 |
| Manufacturer's number | 17017 |
| Manufacturer | General Motors LLC |
| Reported | 2017-01-12 |
| Owners notified | 2017-02-07 |
| Component | VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR |
| Units potentially affected | 214 |
| Report | Quarterly report 6, for 2018 quarter 2 |
|---|---|
| Filed with NHTSA | 2018-07-26 |
| Vehicles in the campaign | 214 |
| Reported remedied | 138 (64%) |
| Reported unreachable | 1 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen
If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2016 CHEVROLET SUBURBAN | Built 2015-06-15 to 2016-11-10. |
|---|---|
| 2017 CHEVROLET SUBURBAN | Built 2015-06-15 to 2016-11-10. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| PI1187C | 2021-09-07. Service bulletin. Information on Inside Rear view Mirror and Camera Loose |
|---|---|
| PI1187C | 2021-04-21. Service bulletin. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI. |
| 100864002D | 2018-06-04. Service bulletin. This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty. |
| 16NA075 | 2018-06-04. Service bulletin. This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds |
| PI1187B | 2018-05-21. Service bulletin. This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off. |
| PIC6086C | 2017-08-15. Service bulletin. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced. |
| 16-NA-075 | 2017-08-15. Service bulletin. This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.