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Service bulletin PIC6086C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113408
Published by NHTSA2017-08-15
Manufacturer's numberPIC6086C
Manufacturer's date2017-02-08
NHTSA componentVISIBILITY:WINDSHIELD; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

NHTSA's summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Mirrors, Windshield

Vehicles listed
BUICK ENCORE2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CTS2014, 2015, 2016, 2017
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET SUBURBAN2015, 2016, 2017
CHEVROLET TAHOE2015, 2016, 2017
GMC YUKON2015, 2016, 2017
GMC YUKON XL2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V0330002017-01-12. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIE02692024-04-08. Service bulletin. Engineering Information.
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
1308430022023-12-04. Service bulletin. Information on Windshield Multifunction Sensor Mount Bracket Cover Replacement
PI1187C2021-09-07. Service bulletin. Information on Inside Rear view Mirror and Camera Loose
PI1187C2021-04-21. Service bulletin. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
173482019-04-30. Service bulletin. 17348 - Service Update. Certain vehicles may be missing a strip of windshield urethane at the bottom of the windshield on the passenger?s side of the vehicle. This is causing water damage and electrical issues. Perform water test to check and replace windshield if necessary.
18NA3622019-03-25. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A-pillar.
PIC6086E2018-11-26. Service bulletin. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
100864002D2018-06-04. Service bulletin. This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
060089026N2018-06-04. Service bulletin. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.