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Service bulletin 18NA362

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10154993
Published by NHTSA2019-03-25
Manufacturer's number18NA362
Manufacturer's date2018-12-04
NHTSA componentVISIBILITY:WINDSHIELD; STRUCTURE

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A-pillar.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors, Windshield

Vehicles listed
CADILLAC ATS2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
1308430022023-12-04. Service bulletin. Information on Windshield Multifunction Sensor Mount Bracket Cover Replacement
173482019-04-30. Service bulletin. 17348 - Service Update. Certain vehicles may be missing a strip of windshield urethane at the bottom of the windshield on the passenger?s side of the vehicle. This is causing water damage and electrical issues. Perform water test to check and replace windshield if necessary.
PIC6086E2018-11-26. Service bulletin. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
060089026N2018-06-04. Service bulletin. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
05-08-48-001C2018-06-04. Service bulletin. This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PI12902018-05-29. Service bulletin. This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
05-08-48-001D2018-05-29. Service bulletin. This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
PI15092018-05-21. Service bulletin. This preliminary informational bulletin provides repair information to correct a customer concern of wind noise and/or water leak at front roof or windshield, and water running down interior A-pillar.
PI11872018-05-21. Service bulletin. This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.