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Service bulletin PI1290

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138671
Published by NHTSA2018-05-29
Manufacturer's numberPI1290
Manufacturer's date2014-08-07
NHTSA componentVISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR; EQUIPMENT; VISIBILITY:WINDSHIELD

NHTSA's summary

This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Mirrors, Windshield

Vehicles listed
BUICK ENCLAVE2011, 2012, 2013, 2014, 2015
BUICK ENCORE2013, 2014, 2015
BUICK LACROSSE2011, 2012, 2013, 2014, 2015
BUICK LUCERNE2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015
BUICK VERANO2012, 2013, 2014, 2015
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2011, 2012, 2013, 2014, 2015
CADILLAC DTS2011
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2011, 2012, 2013, 2014, 2015
CADILLAC ESCALADE ESV2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2011, 2012, 2013, 2014, 2015
CADILLAC STS2011
CADILLAC STS2012
CADILLAC XTS2013, 2014, 2015
CHEVROLET AVALANCHE2011, 2012, 2013
CHEVROLET AVEO2011
CHEVROLET CAMARO2011, 2012, 2013, 2014, 2015
CHEVROLET CAPRICE2011 to 2015
CHEVROLET CAPTIVA2012 to 2015
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET COLORADO2011, 2012
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2011, 2012, 2013, 2014, 2015
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015
CHEVROLET EQUINOX2011, 2012, 2013, 2014, 2015
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015
CHEVROLET HHR2011
CHEVROLET IMPALA2011, 2012, 2013, 2014, 2015
CHEVROLET MALIBU2011, 2012, 2013, 2014, 2015
CHEVROLET SILVERADO 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2011, 2012, 2013, 2014, 2015
CHEVROLET TAHOE2011, 2012, 2013, 2014, 2015
CHEVROLET TRAVERSE2011, 2012, 2013, 2014, 2015
CHEVROLET TRAX2013, 2014, 2015
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015
GMC ACADIA2011, 2012, 2013, 2014, 2015
GMC CANYON2011, 2012
GMC CANYON2015
GMC SAVANA2011, 2012, 2013, 2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2011, 2012, 2013, 2014, 2015
GMC YUKON2011, 2012, 2013, 2014, 2015
GMC YUKON DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIE02692024-04-08. Service bulletin. Engineering Information.
PIT4417H2023-12-26. Service bulletin. Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
PIT4417H2023-11-20. Service bulletin. Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
PI1187C2021-09-07. Service bulletin. Information on Inside Rear view Mirror and Camera Loose
PI1187C2021-04-21. Service bulletin. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
PI-1255F2021-04-16. Service bulletin. Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
PI-1255E2021-04-16. Service bulletin. Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
PIT5154A2020-03-09. Service bulletin. This Preliminary Information communication provides information to the technician explaining what happens when they transition the side view mirrors to curb view mode.
PI1255G2019-07-01. Service bulletin. This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.