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Service bulletin 18NA099

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191191
Published by NHTSA2021-05-03
Manufacturer's number18NA099
Manufacturer's date2021-03-30
NHTSA componentEQUIPMENT

NHTSA's summary

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK CENTURY2000, 2001, 2002, 2003, 2004, 2005
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
BUICK ENCORE GX2020, 2021
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021
BUICK LACROSSE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LESABRE2000, 2001, 2002, 2003, 2004, 2005
BUICK LESABRE2006
BUICK LUCERNE2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK PARK AVENUE2000, 2001, 2002, 2003, 2004, 2005
BUICK RAINIER2004, 2005, 2006, 2007
BUICK REGAL2000, 2001, 2002, 2003, 2004
BUICK REGAL2005
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK RENDEZVOUS2002, 2003, 2004, 2005, 2006, 2007
BUICK RIVIERA2000
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CATERA2000, 2001
CADILLAC CATERA2002
CADILLAC CT42020, 2021
CADILLAC CT52020, 2021
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DEVILLE2000, 2001, 2002, 2003, 2004, 2005
CADILLAC DTS2006, 2007, 2008, 2009, 2010, 2011
CADILLAC ELDORADO2000, 2001, 2002
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2000
CADILLAC ESCALADE2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CADILLAC ESCALADE ESV2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SEVILLE2000, 2001, 2002, 2003, 2004
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC XLR2004, 2005, 2006, 2007, 2008, 2009
CADILLAC XT42019, 2020, 2021
CADILLAC XT52017, 2018, 2019, 2020, 2021
CADILLAC XT62020, 2021
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET 35002016
CHEVROLET 35002018 to 2019
CHEVROLET 35002020
CHEVROLET 4500HD2017, 2018, 2019, 2020
CHEVROLET 4500XD2021
CHEVROLET 5500HD2017, 2018, 2019, 2020
CHEVROLET ASTRO2000 to 2005
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE 15002002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2004, 2005, 2006
CHEVROLET AVEO2009, 2010, 2011, 2012
CHEVROLET B72001
CHEVROLET B7 MEDIUM DUTY2000
CHEVROLET BLAZER2000, 2001, 2002, 2003, 2004, 2005
CHEVROLET BLAZER2019, 2020, 2021
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021
CHEVROLET C SERIES2003 to 2009
CHEVROLET CAMARO2000, 2001, 2002
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CAPRICE2004
CHEVROLET CAPRICE2012 to 2017
CHEVROLET CAPTIVA2013 to 2014
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CAVALIER2000, 2001, 2002, 2003, 2004, 2005
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CLASSIC2004 to 2006
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET COLORADO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CONVENTIONAL2001
CHEVROLET CONVENTIONAL2003
CHEVROLET CORVETTE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EPICA2005
CHEVROLET EQUINOX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET F SERIES2005 to 2006
CHEVROLET G SERIES2000
CHEVROLET G VAN BUS2001 to 2002
CHEVROLET G VAN BUS2004 to 2006
CHEVROLET H SERIES2001
CHEVROLET HHR2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET L SERIES2002
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET LUMINA2000, 2001
CHEVROLET M SERIES2000 to 2002
CHEVROLET M VAN2001
CHEVROLET MALIBU2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET METRO2000, 2001
CHEVROLET MONTE CARLO2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007
CHEVROLET OPTRA2004, 2005, 2006, 2007
CHEVROLET P SERIES2000 to 2001
CHEVROLET PRIZM2000 to 2002
CHEVROLET S102000 to 2004
CHEVROLET SILVERADO 15002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD2002, 2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002000, 2001 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK2018, 2019, 2020, 2021
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SSR2003, 2004, 2005, 2006
CHEVROLET SUBURBAN2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET T SERIES2003, 2004, 2005, 2006, 2007, 2008, 2009
CHEVROLET T SERIES2010
CHEVROLET TAHOE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET TRACKER2000, 2001, 2002, 2003, 2004
CHEVROLET TRAILBLAZER2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
CHEVROLET TRAILBLAZER2021
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET UPLANDER2005, 2006, 2007, 2008, 2009
CHEVROLET V SERIES2000
CHEVROLET VENTURE2000, 2001, 2002, 2003, 2004, 2005
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET W SERIES2000
CHEVROLET W-SERIES2000 to 2009
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC C SERIES2004 to 2009
GMC CANYON2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC ENVOY2000 to 2001
GMC ENVOY2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
GMC ENVOY XL2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XUV2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
GMC G SERIES2000
GMC G SERIES2003
GMC G VAN BUS2000
GMC GM2001 to 2002
GMC JIMMY2000 to 2004
GMC JIMMY CLASSIC2005
GMC SAFARI2000, 2001, 2002, 2003, 2004, 2005
GMC SAVANA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2003 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC SONOMA2000, 2001, 2002, 2003, 2004
GMC SUBURBAN2000
GMC SUBURBAN2001
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC TOPKICK2003 to 2009
GMC W-SERIES2004 to 2009
GMC YUKON2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC YUKON DENALI2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021
HUMMER H22003, 2004, 2005, 2006, 2007, 2008, 2009
HUMMER H32006, 2007, 2008, 2009
OLDSMOBILE ALERO2000, 2001, 2002, 2003, 2004
OLDSMOBILE AURORA2000
OLDSMOBILE AURORA2001, 2002, 2003
OLDSMOBILE BRAVADA2000, 2001, 2002, 2003, 2004
OLDSMOBILE INTRIGUE2000, 2001, 2002
OLDSMOBILE SILHOUETTE2000, 2001, 2002, 2003, 2004
PONTIAC AZTEK2001, 2002, 2003, 2004, 2005
PONTIAC BONNEVILLE2000, 2001, 2002, 2003, 2004, 2005
PONTIAC FIREBIRD2000, 2001, 2002
PONTIAC G32008, 2009
PONTIAC G52007, 2008, 2009
PONTIAC G62005, 2006, 2007, 2008, 2009
PONTIAC G82008, 2009
PONTIAC GRAND AM2000, 2001, 2002, 2003, 2004, 2005
PONTIAC GRAND PRIX2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008
PONTIAC GTO2004, 2005, 2006
PONTIAC GTO2007
PONTIAC MONTANA2000, 2001, 2002, 2003, 2004
PONTIAC MONTANA2005 to 2009
PONTIAC MONTANA EXT2000, 2001, 2002, 2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
PONTIAC PURSUIT2005, 2006
PONTIAC PURSUIT2007 to 2009
PONTIAC SOLSTICE2006, 2007, 2008, 2009
PONTIAC SUNFIRE2000, 2001, 2002, 2003, 2004, 2005
PONTIAC TORRENT2006, 2007, 2008, 2009
PONTIAC TRANS SPORT2000 to 2001
PONTIAC VIBE2003, 2004, 2005, 2006, 2007, 2008, 2009
SAAB 9-2X2005, 2006

And 16 more lines, in the JSON.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20142162014-06-06. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS
20101892010-06-07. Accessories
05V5520002005-12-07. EQUIPMENT:OTHER:LABELS
05V4860002005-10-19. EQUIPMENT:OTHER:LABELS
04V1770002004-04-08. EQUIPMENT:OTHER:LABELS
04V1320002004-03-18. EQUIPMENT:OTHER:LABELS
04V0940002004-02-24. EQUIPMENT:OTHER:LABELS
03V2500002003-07-15. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
00V4320002000-12-19. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.