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Service bulletins for the 2014 GMC Sierra

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

3324 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
PIT53742017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles with poor headlight performance when driving in very dark rural areas. Technician should perform normal diagnostics first. If no issue found or the customer is still has complaint the Body Control Module for vehicles built before 12/23/14 at Flint Assembly (11th Vehicle Identification Number Digit "F"), 1/13/15 at Silao Assembly (11th Vehicle Identification Number Digit "G") or 1/16/15 at Ft. Wayne Assembly (11th Vehicle Identification Number Digit "Z"). Technician should replace both headlights with part number 23342527. After the headlights are replaced a headlamp aiming procedure should be performed.
PIP5250B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that may have Service 4WD message in the Driver Information Center. During inspection technician may find Diagnostic Trouble Code C0398 or C0326 stored in the Transfer Case Control Module. If the vehicle has Regular Production Option Code NP0 and only has diagnostic trouble code C0398 stored in the Transfer Case Control Module, then use Service Programming System to update the Transfer Case Control Module. When working with vehicles equipped NHQ and NQ6 and setting Diagnostic Trouble Code C0398 when operated in areas where the ambient temperature is below 32 Fahrenheit (0 Celsius) use Global Diagnostic System 2 to review the freeze frame failure records, record all findings and Diagnostic Trouble Codes then clear the DTCs and data. Technician will need to operate the vehicle in all ranges and ensure that no Diagnostic Trouble Codes reset. If the vehicle had a Diagnostic Trouble Code C0398 in the Transfer Case Control Module stored with any other Diagnostic Trouble Code such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. If no Diagnostic Trouble Codes reset and C0398 was set without other rotational position sensor, or actuator position sensor Diagnostic Trouble Codes then replace the actuator motor with part number 23355888. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5250A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
PIT5365A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
PIT53672017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
PIP52612017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by some of our customers. This can only be heard with all accessories and HVAC off and only when actuator movement is required. This does not indicate a concern with the module and should not be replaced to address this concern.
PIT53652017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
PI13542017-08-15. Service bulletin. STEERING; ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides additional information for possible causes in vibration and how to diagnose them.
09-06-04-026I2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
09-06-04-026H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
G-1800612017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13356 - Customer Satisfaction. The beep alert option on the Forward Collision Alert (FCA) System may be inoperable. If the beep alert is selected for the forward collision alert system, the beep will not sound; however, a red flashing alert on the windshield remains active and the safety alert seat pulses will still be available. Dealers are to reprogram the Frontview Camera Module.
G-1769442017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13330 - Service Update. This bulletin provides a service procedure to address incorrect calibration values in the Active Fuel Management (AFM) system. These calibration errors can cause the hydraulic lifters to actuate at the wrong time, when the combustion chamber is under high pressure. If this occurs the hydraulic lifter can be damaged and the affected cylinder will no longer operate. To correct this condition, dealers will reprogram these vehicles with a new ECM and TCM calibration.
G-1733802017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13257 - Service Update. Reprogram the body control module (BCM). When the key is turned to start the engine, a series of communication events occur. If there is an interruption in this communication, it could result in a no crank/start condition. The engine can be started with the remote start feature; however, the engine will shut down within 5 seconds if the communication error occurs. After waiting approximately 10 minutes, the engine can be started. This condition may or may not occur on subsequent starts, depending on whether or not there is a communication error.
G-1714742017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. 13240 - Service Update. Reprogram the power steering control module. The power steering control module may disable the power steering assist feature. This is most likely to occur when the vehicle is first started and when the underhood temperature is extremely low, although in very rare instances, it may occur if the underhood temperature is extremely high. This could result in increased steering effort at low vehicle speeds, the display of a Service Power Steering DIC message, and the setting of DTC C056D. Power steering assist will return on subsequent ignition cycles if the underhood temperatures are no longer in these ranges.
PI0592D2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on service programming system (SPS) errors.
09-06-04-026M2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
PIT5236G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIT5438B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
PIC61872017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIP5369B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.
03-08-46-004P2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
PI14692017-08-15. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides repair information to correct a customer concern of Service Air Bag message displayed in Driver Information Center (DIC), and technician finding DTC B0014, B0021 or B001E set, with Symptom Code :04 or 0D.
PI0345F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, water leak on headliner at sunvisor.
05-06-04-060A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
PI1238C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.