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Service bulletin G-173380

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114197
Published by NHTSA2017-08-15
Manufacturer's numberG-173380
Manufacturer's date2013-08-23
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

13257 - Service Update. Reprogram the body control module (BCM). When the key is turned to start the engine, a series of communication events occur. If there is an interruption in this communication, it could result in a no crank/start condition. The engine can be started with the remote start feature; however, the engine will shut down within 5 seconds if the communication error occurs. After waiting approximately 10 minutes, the engine can be started. This condition may or may not occur on subsequent starts, depending on whether or not there is a communication error.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
BUICK LACROSSE2013
CHEVROLET MALIBU2013
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
13V0970002013-03-15. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION
12V2240002012-05-18. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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