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Service bulletin PI1238C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113568
Published by NHTSA2017-08-15
Manufacturer's numberPI1238C
Manufacturer's date2015-02-23
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
BUICK LACROSSE2014
BUICK REGAL2014
CADILLAC ATS2013, 2014
CADILLAC CTS2014
CADILLAC ELR2014
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2013, 2014
CADILLAC XTS2013, 2014
CHEVROLET CORVETTE2014
CHEVROLET IMPALA2014
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015
CHEVROLET TAHOE2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
13V0970002013-03-15. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIP51462024-04-22. Service bulletin. Chatter Or Bind Feel On Turns.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53502024-04-01. Service bulletin. Programming IPC Engine Hours Into A Replacement IPC.
141042023-12-18. Service bulletin. Oxygen Sensor Fracture
PIC5741B2023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
PIC5741A2023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
PIC57412023-12-11. Service bulletin. Multiple DTCs Set When Using Scan Tool Device.
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
1300890032023-12-11. Service bulletin. Vehicle Software Enhancements
PIP5632G2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.