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Service bulletin PIC6187

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113957
Published by NHTSA2017-08-15
Manufacturer's numberPIC6187
Manufacturer's date2016-03-22
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
BUICK LACROSSE2014, 2015, 2016
BUICK REGAL2014, 2015, 2016
CADILLAC ATS2014, 2015, 2016
CADILLAC CTS2014, 2015, 2016
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2014, 2015, 2016
CADILLAC ESCALADE ESV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2014, 2015, 2016
CADILLAC XTS2014, 2015, 2016
CHEVROLET CAMARO2014, 2015, 2016
CHEVROLET CORVETTE2014, 2015, 2016
CHEVROLET IMPALA2014, 2015, 2016
CHEVROLET MALIBU2014, 2015, 2016
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2014, 2015, 2016
CHEVROLET TAHOE2014, 2015, 2016
CHEVROLET VOLT2014, 2015, 2016
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2014, 2015, 2016
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53502024-04-01. Service bulletin. Programming IPC Engine Hours Into A Replacement IPC.
141042023-12-18. Service bulletin. Oxygen Sensor Fracture
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
1300890032023-12-11. Service bulletin. Vehicle Software Enhancements
PIP5632G2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PI11582021-04-29. Service bulletin. DTC U0121 Falsely Set Condition/Concern Technicians may find DTC U0121 stored in history with no other symptoms. This condition may be caused by a software anomaly.
PI0949A2021-04-27. Service bulletin. Required Programming for Cadillac Professional Vehicle Applications To configure the vehicle for proper operation of the electronic suspension control system (ESC), the following procedure must be performed.
15-NA-0832021-04-20. Service bulletin. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM