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Service bulletins for the 2017 Ford F-150

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

343 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
18L022018-07-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
18M022018-07-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
SSM 473942018-07-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Prior approval for short block replacement is not required under new vehicle limited warranty coverage.
SSM 473802018-07-23. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 473792018-07-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 473772018-07-23. Service bulletin. ENGINE; EQUIPMENT. Some 2017-2018 F-150 vehicles equipped with a 3.5L EcoBoost engine built at Kansas City Assembly Plant on or before 23-Feb-2018 or Dearborn Truck Plant on or before 26-Feb-2018 may exhibit an oil leak from the oil pan RTV seal. Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of contaminating the sealing rail. Prepare the engine sealing surface following the procedure in WSM Section, 303-00. Proper usage of the Motorcraftù Metal Surface Prep Wipes is critical. If possible, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Correctly following the WSM procedures is critical. Skipping or improperly completing steps may result in repeat oil pan leaks.
SSM 473762018-07-23. Service bulletin. ENGINE; EQUIPMENT. Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Short block replacement does not require prior approval.
SSM 473602018-07-23. Service bulletin. EQUIPMENT:MECHANICAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing any normal diagnosis suspect that the check valve is the root cause of the issue. If the check valve has been ruled out as the root cause for the issue refer to Work Shop Manual 308-07 and follow normal diagnosis.
SSM 473432018-07-23. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2015-2018 F-150 and 2017-2018 F-Super Duty vehicles may exhibit a lack of cooling from the heating ventilation air conditioning (HVAC) system due to a low refrigerant charge. Using an ultraviolet (UV) leak detection light, inspect the condenser near the receiver/dryer cap for the presence of dye. If dye is present, replace the condenser. For claiming, use causal part 19712 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual
TSB18-21602018-07-23. Service bulletin. POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Some 2017-2018 F-150/Raptor, 2018 Expedition/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 20-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0741 and P1744 in the powertrain control module (PCM) or transmission control module (TCM). This may be due to a sticking torque converter clutch (TCC) valve in the main control valve body assembly. Follow the Service Procedure steps to correct the condition.
SSM 470412018-06-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 470142018-06-11. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 51070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
SSM 470122018-06-11. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
SSM 470092018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 470412018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 470142018-05-29. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 51070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
SSM 470122018-05-29. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
SSM 470092018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 472702018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2015-2018 F-150 may exhibit a dash panel distortion at the defrost duct area. Engineering is investigating the condition. Do not attempt repair at this time.
SSM 472652018-05-21. Service bulletin. ENGINE AND ENGINE COOLING. Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV, clean the engine sealing surface with only Motorcraftù Metal Brake Parts Cleaner then wipe with Motorcraftù Metal Surface Prep Wipes, and allow to air dry as directed in WSM, Section 303-00, RTV Sealing Surface Cleaning and Preparation. If possible, after the new oil pan is installed, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Ford is investigating this concern. Monitor OASIS for future updates.
SSM 472112018-05-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
TSB18-21062018-05-21. Service bulletin. TRAILER HITCHES. Some 2018 Expedition/Navigator vehicles built on or before 24-Feb-2018, 2017-2018 F-Super Duty built on or before 26-Feb-2018 and Transit vehicles built on or before 26-Feb-2018 and 2015-2018 F-150 vehicles built on or before 3-Mar-2018 may exhibit a trailer connected and/or disconnected message in the IPC without a trailer connected. Follow the Service Procedure steps to correct the condition.
SSM 472012018-05-21. Service bulletin. EQUIPMENT. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 471712018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
SSM 471702018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.