WenmarOpen by Wenmar Pro

Service bulletin SSM 47009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138524
Published by NHTSA2018-05-29
Manufacturer's numberSSM 47009
Manufacturer's date2018-01-10
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FORD C-MAX2013, 2014, 2015, 2016, 2017, 2018
FORD CROWN VICTORIA2009, 2010, 2011
FORD E-1502008, 2009, 2010, 2011, 2012, 2013, 2014
FORD E-1502015 to 2016
FORD E-2502008, 2009, 2010, 2011, 2012, 2013, 2014
FORD E-2502016 to 2017
FORD E-3502008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD E-4502008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD E-5502008 to 2009
FORD E-5502017
FORD EDGE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD ESCAPE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD EXPEDITION2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FORD EXPLORER2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD F-1502008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD F-250 SD2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FORD F-532008 to 2009
FORD F-532011 to 2018
FORD F-550 SD2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FORD F-592008 to 2009
FORD F-592011 to 2018
FORD F-650 SD2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
FORD FIESTA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FLEX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FOCUS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FUSION2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD MUSTANG2009, 2010, 2011, 2012, 2013, 2014
FORD RANGER2007, 2008, 2009, 2010, 2011
FORD SUPER DUTY2009 to 2010
FORD TAURUS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD TRANSIT2015, 2016, 2017, 2018
FORD TRANSIT CONNECT2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
LINCOLN MKX2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
LINCOLN MKZ2008, 2009, 2010, 2011, 2012
LINCOLN NAVIGATOR2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
LINCOLN TOWN CAR2009, 2010, 2011
MERCURY GRAND MARQUIS2009, 2010, 2011
MERCURY MARINER2008, 2009, 2010
MERCURY MILAN2008, 2009, 2010, 2011
MERCURY MOUNTAINEER2008, 2009, 2010
MERCURY SABLE2008, 2009
MOBILITY SPECIALISTS FORD E-1502017
MOBILITY SPECIALISTS FORD E-2502015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0120002026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
26V0110002026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
25V6850002025-10-10. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
24V8520002024-11-08. EQUIPMENT:OTHER:LABELS
20V0980002020-02-21. ENGINE; EQUIPMENT:ELECTRICAL
19V4660002019-06-18. EQUIPMENT
19V4290002019-06-07. EQUIPMENT
19V4010002019-05-29. EQUIPMENT
19V2780002019-04-08. ENGINE; EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
22M03 S12024-05-02. Service bulletin. Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
SSM 519622023-11-03. Service bulletin. Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur.
SSM 519472023-10-06. Service bulletin. Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
SSM 519372023-10-05. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
SAN-Vol1 I12023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 518292023-08-14. Service bulletin. Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
22M032023-07-07. Service bulletin. Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
SSM 516872023-06-16. Service bulletin. TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
22N12 S12023-06-06. Service bulletin. Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are no longer approved for this program, Ford part number DG9Z- 7902-H is readily available Customers will be mailed a second owner letter in June 2023 Added Attachment IV Mobile Repair Assessment Added Pick-up and Delivery information for Participating Dealers Updated Technical Instructions, Verbal Authorization needed prior to parts being ordered by SSSC