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Service bulletin SSM 51829

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240719
Published by NHTSA2023-08-14
Manufacturer's numberSSM 51829
Manufacturer's date2023-08-01
NHTSA componentEQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES

NHTSA's summary

Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Mirrors

Vehicles listed
FORD F-1502017, 2018, 2019, 2020, 2021, 2022, 2023
FORD F-250 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
OTAPU0813DORF1502023-12-07. Service bulletin. Software Update PU0813-DOR-UP2 for 2021 F-150 vehicles is now available. Quality Improvements include: -Improved 1-touch up window performance -Mirror unfold button performance improvement -Heated mirror overtemp fix Reference 21B16. -Prevent vehicles experiencing loss of driver frontal switch pack control (window, mirror, rear window lockout, mirror-fold if equipped)) at low voltage.
SSM 512652023-01-06. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
21OTA22PU1007DOR2022-12-07. Service bulletin. Priority Update 22-PU1007-DOR-UP for 2021 Model Year F-150 vehicles is now available. Quality Improvements Include: Improved 1-touch up window performance, Mirror unfold button performance improvement, improvements to mirror temperature monitoring (reference FSA 21B16).
SSM 473422018-07-23. Service bulletin. 2018 F150 vehicles excluding Raptor built at Dearborn Truck Plant on or after 26-Feb-2018 and at Kansas City Assembly Plant on or after 10-Mar-2018 have the AAT sensor located in the right exterior mirror. The AAT sensor was relocated from the front grill/fascia area. The AAT sensor is serviced separately from the mirror. Refer to Ambient Air Temperature Sensor GSB G0000178 for additional information. The Workshop Manual (WSM) is in the process of being updated for non-Raptor vehicles. The sensor location on Raptor vehicles has not changed
SSM 470752018-05-14. Service bulletin. Some 2015-2018 F-150 vehicles equipped with power folding mirrors may exhibit the mirror housing vibrating while driving, moving freely or not moving to the desired position after the mirror is manually folded. Refer to the Owner's Manual for the power mirror synchronization procedure.