Service bulletin SSM 51265
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10228881 |
| Published by NHTSA | 2023-01-06 |
| Manufacturer's number | SSM 51265 |
| Manufacturer's date | 2022-12-20 |
| NHTSA component | VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT |
NHTSA's summary
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Glass, wipers and mirrors, Mirrors
| FORD EXPEDITION | 2018, 2019, 2020, 2021, 2022, 2023 |
|---|---|
| FORD EXPLORER | 2020, 2021, 2022, 2023 |
| FORD F-150 | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| FORD F-250 SD | 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD TRANSIT | 2018, 2019 |
| LINCOLN AVIATOR | 2020, 2021, 2022, 2023 |
| LINCOLN NAVIGATOR | 2018, 2019, 2020, 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 52257 | 2024-02-23. Service bulletin. Some 2022-2023 Navigator vehicles built on and before 03-Aug-2023 and equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
|---|---|
| OTAPU0813DORF150 | 2023-12-07. Service bulletin. Software Update PU0813-DOR-UP2 for 2021 F-150 vehicles is now available. Quality Improvements include: -Improved 1-touch up window performance -Mirror unfold button performance improvement -Heated mirror overtemp fix Reference 21B16. -Prevent vehicles experiencing loss of driver frontal switch pack control (window, mirror, rear window lockout, mirror-fold if equipped)) at low voltage. |
| SSM 51860 | 2023-09-02. Service bulletin. Some 2022-2023 Navigator vehicles equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51859 | 2023-09-02. Service bulletin. Some 2022-2023 Navigator vehicles may exhibit one or both of the power fold mirrors not fully opening when starting the vehicle. This may be due to drivers door module (DDM) and passenger door module (PDM) software. To correct this condition, reprogram the DDM and PDM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14B291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51829 | 2023-08-14. Service bulletin. Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS. |
| 21OTA22PU1007DOR | 2022-12-07. Service bulletin. Priority Update 22-PU1007-DOR-UP for 2021 Model Year F-150 vehicles is now available. Quality Improvements Include: Improved 1-touch up window performance, Mirror unfold button performance improvement, improvements to mirror temperature monitoring (reference FSA 21B16). |
| SSM 47964 | 2019-06-06. Service bulletin. Some 2019 Transit vehicles equipped with power folding mirrors may exhibit the mirror housing vibrating while driving, moving freely, or not moving to the desired position. This may be due to the mirrors being inadvertently folded (manually) during transportation, going through a car wash, being bumped in a parking lot or found during pre-delivery inspection (PDI). Refer the operator to the Loose Mirror detail found in the Windows and Mirrors section of the Owner's Manual to reset the power-fold feature and correct the condition. Transit vehicles equipped with power folding mirrors contain a symbol representing the folding motion, on the mirror switch bezel. |
| SSM 47342 | 2018-07-23. Service bulletin. 2018 F150 vehicles excluding Raptor built at Dearborn Truck Plant on or after 26-Feb-2018 and at Kansas City Assembly Plant on or after 10-Mar-2018 have the AAT sensor located in the right exterior mirror. The AAT sensor was relocated from the front grill/fascia area. The AAT sensor is serviced separately from the mirror. Refer to Ambient Air Temperature Sensor GSB G0000178 for additional information. The Workshop Manual (WSM) is in the process of being updated for non-Raptor vehicles. The sensor location on Raptor vehicles has not changed |
| SSM 47075 | 2018-05-14. Service bulletin. Some 2015-2018 F-150 vehicles equipped with power folding mirrors may exhibit the mirror housing vibrating while driving, moving freely or not moving to the desired position after the mirror is manually folded. Refer to the Owner's Manual for the power mirror synchronization procedure. |