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Service bulletin SSM 47009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140323
Published by NHTSA2018-06-11
Manufacturer's numberSSM 47009
Manufacturer's date2018-01-10
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT

NHTSA's summary

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FORD C-MAX2013, 2014, 2015, 2016, 2017, 2018
FORD CROWN VICTORIA2009, 2010, 2011
FORD EDGE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD ESCAPE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD EXPEDITION2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FORD EXPLORER2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD F SUPER DUTY2008
FORD F-1502008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD F-532008 to 2009
FORD F-532011 to 2018
FORD FIESTA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FLEX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FOCUS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FUSION2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD MUSTANG2009, 2010, 2011, 2012, 2013, 2014
FORD RANGER2007, 2008, 2009, 2010, 2011
FORD SUPER DUTY2009 to 2010
FORD TAURUS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD TRANSIT2015, 2016, 2017, 2018
FORD TRANSIT CONNECT2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
LINCOLN MKX2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
LINCOLN MKZ2008, 2009, 2010, 2011, 2012
LINCOLN NAVIGATOR2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
LINCOLN TOWN CAR2009, 2010, 2011
MERCURY GRAND MARQUIS2009, 2010, 2011
MERCURY MARINER2008, 2009, 2010
MERCURY MILAN2008, 2009, 2010, 2011
MERCURY MOUNTAINEER2008, 2009, 2010
MERCURY SABLE2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0120002026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
26V0110002026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
25V6850002025-10-10. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
24V8520002024-11-08. EQUIPMENT:OTHER:LABELS
20V0980002020-02-21. ENGINE; EQUIPMENT:ELECTRICAL
19V2780002019-04-08. ENGINE; EQUIPMENT:ELECTRICAL
19V2710002019-04-03. EQUIPMENT ADAPTIVE/MOBILITY
19V1830002019-03-06. EQUIPMENT ADAPTIVE/MOBILITY
18V5920002018-09-10. EQUIPMENT:ELECTRICAL
20172762017-05-23. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 519622023-11-03. Service bulletin. Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur.
SSM 519472023-10-06. Service bulletin. Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
SSM 519372023-10-05. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
SAN-Vol1 I12023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 518292023-08-14. Service bulletin. Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
SSM 516872023-06-16. Service bulletin. TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
22N12 S12023-06-06. Service bulletin. Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are no longer approved for this program, Ford part number DG9Z- 7902-H is readily available Customers will be mailed a second owner letter in June 2023 Added Attachment IV Mobile Repair Assessment Added Pick-up and Delivery information for Participating Dealers Updated Technical Instructions, Verbal Authorization needed prior to parts being ordered by SSSC
TSB 23-21152023-05-04. Service bulletin. Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
SSM 513922023-03-04. Service bulletin. Some vehicles equipped with a 2.7L, 3.0L,3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.