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Service bulletins for the 2022 Ford Explorer

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

262 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 509752022-08-02. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
SSM 508732022-06-30. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
SSM 508412022-06-17. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
TSB 22-22252022-06-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
SSM 508042022-06-01. Service bulletin. ELECTRICAL SYSTEM. Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
SSM 508002022-05-24. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a low battery warning message displayed in the message center with diagnostic trouble code B11D9 present in the body control module (BCM). Refer to Workshop Manual, Section 414-01, Pinpoint Test C for diagnosis and repair. If the 125 amp fuse on the 14300 wire harness at the auxiliary battery is open, it is not necessary to replace a complete wire harness to obtain this fuse. Service part number JU5Z-14526-A is now available separately for service.
TSB 22-21772022-05-24. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Explorer/Aviator Hybrid vehicles built on or before 11-Apr-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P1A0C stored in the PCM. This may be due to the software in the battery energy control module (BECM). To correct the condition follow the Service Procedure to reprogram the BECM, powertrain control module (PCM), and other modules in a coordinated flash.
TSB 22-21902022-05-16. Service bulletin. ELECTRICAL SYSTEM; AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT. Some 2020-2022 Explorer/Aviator and 2021-2022 Bronco vehicles may exhibit an illuminated airbag warning indicator with diagnostic trouble code (DTC) B1404:13 and/or B1407:13. This may be due to contamination and relative movement in the connection between the wiring harness and the side airbag. To correct the condition, follow the Service Procedure to replace the affected connector with a service pigtail and the affected side airbag.
SSM 507042022-04-20. Service bulletin. SEATS; EQUIPMENT; ELECTRICAL SYSTEM. Some 2022 Explorer/Aviator vehicles may exhibit an intermittent passenger seat massage function with no diagnostic trouble codes (DTCs). This may be due to the configuration of the seat control module G (SCMG) and seat control module H (SCMH) modules. To correct the condition, reprogram the SCMG and SCMH and run the SCMG and SCMH configuration application with the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14F548 and applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 506702022-04-13. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; POWER TRAIN. Some 2021-2022 Ranger/Bronco vehicles equipped with a 2.3L EcoBoost engine built on or after 14-Dec-2021 and 2022 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or after 14-Dec-2021, may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P25B4 stored in the powertrain control module (PCM). To correct the condition, clear the DTC and road test the vehicle under load until the vehicle reaches operating temperature. If the DTC repeats, the turbocharger will need to be replaced. For claiming use causal part 6K682 and applicable labor times found in Section 09 of the Service Labor Time Standards (SLTS) Manual. If the DTC does not repeat, release the vehicle to the customer.
SSM 506612022-04-13. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2022 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
SSM 506592022-04-13. Service bulletin. BACK OVER PREVENTION; EQUIPMENT; ELECTRICAL SYSTEM. Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 506222022-03-30. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2020 - 2022 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to excessive idling and/or a learned value in the powertrain control module (PCM) that is incorrect. To correct the condition, perform the PCM - Reset the Keep Alive Memory (KAM) application in the appropriate Ford diagnostic scan tool. For claiming, use Causal Part 12A650 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
SSM 505882022-03-22. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by the following: If the existing ACM software level is at H1BT-14G298-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT-14G298-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.
SSM 505042022-02-23. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated stability-traction control and/or powertrain malfunction warning indicators with diagnostic trouble codes (DTCs) C00A8:11, C00A8:13, C00A6:71, C00A6:74, and C00A6:99 present in the AWD module. This may be due to a damaged wiring harness rubbing against the underbody heat shield where it routes over and into the transfer case actuator motor. Inspect the wire harness for damage and repair as necessary following the procedures in the Wiring Diagram Manual. If no damage is found, continue with normal diagnostics.
SSM 504582022-02-16. Service bulletin. STRUCTURE:BODY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS. Some 2020-2021 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.). Diagnostic trouble code (DTC) B1088:87 may be present in the driver door module (DDM). This may be due to the software in the DDM. To correct the condition, reprogram the DDM with the latest software level of the Ford Diagnosis and Repair System (FDRS). After reprogramming the DDM, run the DDM configuration application and perform a window learn routine via FDRS. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 503882022-02-04. Service bulletin. LANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required.
SSM 503812022-02-04. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or usage of additional police equipment with the vehicle not running. Refer to the Police Interceptor Utility and Hybrid Utility Modifiers Guide available on the Professional Technician System (PTS) website Service Tips tab for guidelines. Equipment should only use the rear power access point provided and not the 12V cranking/auxiliary batteries. The vehicle will go to sleep after the ignition key is removed and is not designed to power equipment when the vehicle is not running. The Police Engine Idle feature can be used, if equipped, to allow the vehicle to securely remain idling and power equipment. Refer to the Owner Manual.
SSM 503612021-12-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Some 2020-2022 Explorer/Aviator vehicles may exhibit poor sound quality from the left and/or right front speaker while using Bluetooth audio. This may be due to concerns with the wiring harness or connections of connector C2383A, C202, and/or C4240B. Prior to the replacement of the affected speaker, inspect the inline connections at connectors C2383A, C202, and C4240B for damage or incorrect pin fit. If no concerns are found with the wiring harness, continue with the replacement of the affected speaker.
SSM 503542021-12-26. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or usage of additional police equipment with the vehicle not running. Refer to the Police Interceptor Utility and Hybrid Utility Modifiers Guide available on the Professional Technician System (PTS) website Service Tips tab for guidelines. Equipment should only use the rear power access point provided and not the 12V cranking/auxiliary batteries. The vehicle will go to sleep after the ignition key is removed and is not designed to power equipment when the vehicle is not running. If auxiliary police equipment needs to be powered for an extended time after the ignition is turned off, then a separate isolated power source should be used.
SSM 503482021-12-26. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 Explorer/Aviator vehicles may exhibit an illuminated MIL with multiple diagnostic trouble codes (DTC). These DTCs may include P04F0, P008A, P0451, P0455, P0456, P0496 and/or P018C. This may be due to the wiring harness connection at connector C1198. Prior to replacement of any components, inspect the connector and wiring harness for any damage or pin fit concerns. If any damage or pin fit concerns are found, repair the connector or harness as necessary. If no damage or pin fit concerns are found, refer to normal diagnostics.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.