Service bulletin SSM 50873
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10214832 |
| Published by NHTSA | 2022-06-30 |
| Manufacturer's number | SSM 50873 |
| Manufacturer's date | 2022-06-21 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| FORD BRONCO SPORT | 2021, 2022 |
|---|---|
| FORD ECOSPORT | 2018, 2019 |
| FORD EDGE | 2019, 2020, 2021, 2022 |
| FORD ESCAPE | 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD EXPEDITION | 2018, 2019, 2020, 2021, 2022 |
| FORD EXPLORER | 2018, 2019, 2020, 2021, 2022 |
| FORD EXPLORER POLICE INTERCEPT | 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-150 | 2017, 2018, 2019, 2020, 2021, 2022 |
| FORD F-250 SD | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FIESTA | 2019 |
| FORD FUSION | 2017, 2018, 2019, 2020 |
| FORD FUSION ENERGI | 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION HYBRID | 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD MUSTANG | 2018, 2019, 2020, 2021, 2022 |
| FORD MUSTANG MACH E | 2021, 2022 |
| FORD RANGER | 2019, 2020, 2021, 2022 |
| FORD TRANSIT CONNECT | 2019, 2020, 2021, 2022 |
| LINCOLN AVIATOR | 2020, 2021, 2022 |
| LINCOLN CONTINENTAL | 2018, 2019 |
| LINCOLN CORSAIR | 2020, 2021, 2022 |
| LINCOLN MKX | 2007 |
| LINCOLN MKX | 2018 |
| LINCOLN MKX | 2019 to 2020 |
| LINCOLN NAUTILUS | 2019, 2020, 2021 |
| LINCOLN NAVIGATOR | 2018, 2019, 2020, 2021, 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V372000 | 2026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
|---|---|
| 26V370000 | 2026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 26V165000 | 2026-03-18. ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE |
| 26V104000 | 2026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL |
| 26V091000 | 2026-02-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2026005 | 2026-01-09. Electrical |
| 2026004 | 2026-01-09. Electrical |
| 25V886000 | 2025-12-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 25V789000 | 2025-11-14. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2025554 | 2025-10-10. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB 26-2375 v2 | 2026-10-13. Service bulletin. NOTE: This bulletin has been updated, refer to the change log at the bottom for details. Issue: Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: • Poor shift quality • Illuminated powertrain malfunction (wrench) indicator with DTCs P2704 and P0771 stored in the PCM / TCM . This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing theinput shaft O-rings to become damaged resulting in an open E clutch circuit. Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure toreprogram the PCM / TCM and/or replace the E clutch hub and input shaft O-rings |
|---|---|
| SSM 55221 | 2026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article. |
| TSB 26-2325 | 2026-10-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module. |
| 25E10-S1 | 2026-10-02. Other. 25E10-S1 Owner letter |
| 26B07 | 2026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation |
| SSM 55194 | 2026-09-30. Service bulletin. Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the condition persists after PMI, refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM. |
| SYNC-26.2.8.5 Ranger | 2026-09-28. Over-the-air update. Quality improvements include: -Enhanced AndroidAuto and Apple CarPlay connectivity |
| SYNC-26.2.8.5 F-150 | 2026-09-14. Over-the-air update. 26C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it |
| TSB 26-2391 | 2026-09-12. Service bulletin. This bulletin updates 26-2206. Reason for update: update the Service Procedure to revise Steps 19-21, adding Step 22, and adding Figure 15-16 to clarify connector C316 location. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA. |
| SSM 55149 | 2026-09-12. Service bulletin. Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L may exhibit a lack of air conditioning (A/C) cooling while at a stop and idling in ambient temperatures of 100°F (38°C) or higher. In addition, there are no diagnostic trouble codes (DTC) present related to A/C system functionality, refrigerant charge levels are to specification and system is free of refrigerant leaks and/or A/C compressor related concerns. Customers may also report that A/C system cooling will be restored once the vehicle starts moving or placed in park/neutral.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of any components will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibit |