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Service bulletin SSM 50975

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10217028
Published by NHTSA2022-08-02
Manufacturer's numberSSM 50975
Manufacturer's date2022-07-29
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
FORD BRONCO2021, 2022
FORD BRONCO SPORT2021, 2022
FORD C-MAX2017, 2018
FORD EDGE2017, 2018, 2019, 2020, 2021, 2022
FORD ESCAPE2017, 2018, 2019
FORD EXPEDITION2018, 2019, 2020, 2021, 2022
FORD EXPLORER2017, 2018, 2019, 2020, 2021, 2022
FORD EXPLORER POLICE INTERCEPT2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-1502017, 2018, 2019, 2020, 2021, 2022
FORD F-250 SD2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
FORD F-532017 to 2022
FORD FIESTA2017, 2018, 2019
FORD FLEX2017, 2018, 2019
FORD FOCUS2017, 2018
FORD FUSION2017, 2018, 2019, 2020
FORD FUSION ENERGI2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
FORD FUSION HYBRID2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
FORD GT2017, 2018, 2019, 2020, 2021, 2022
FORD MAVERICK2022
FORD MUSTANG2017, 2018, 2019, 2020, 2021, 2022
FORD MUSTANG MACH E2021, 2022
FORD RANGER2019, 2020, 2021, 2022
FORD TAURUS2017, 2018, 2019
LINCOLN AVIATOR2020, 2021, 2022
LINCOLN CONTINENTAL2017, 2018, 2019, 2020
LINCOLN CORSAIR2020, 2021, 2022
LINCOLN MKC2017, 2018, 2019
LINCOLN MKT2017, 2018, 2019
LINCOLN MKX2007
LINCOLN MKX2017, 2018
LINCOLN MKX2019 to 2020
LINCOLN MKZ2017, 2018, 2019, 2020
LINCOLN MKZ HYBRID2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN NAUTILUS2019, 2020, 2021, 2022
LINCOLN NAVIGATOR2017, 2018, 2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263562026-07-20. Electrical
26V4680002026-07-20. ENGINE; ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
26V3720002026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
26V3700002026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
26V1650002026-03-18. ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE
26V1040002026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
20260052026-01-09. Electrical
20260042026-01-09. Electrical
25V8860002025-12-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
25V7890002025-11-14. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 552402026-10-13. Service bulletin. Some 2021-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in the anti-lock brake system (ABS) module. This may be due to pin fitment at the brake fluid level sensor connector. To resolve this concern, replace the brake fluid reservoir and replace the brake fluid level sensor electrical connector C1052 with service pigtail wiring kit 3U2Z-14S411-BXAB. For claiming, use causal part 2L210 and labor operations 2140A and 2219D45WR.
SSM 552212026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
TSB 26-23252026-10-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module.
25E10-S12026-10-02. Other. 25E10-S1 Owner letter
SSM 552152026-10-02. Service bulletin. Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed.
26B072026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
SSM 551942026-09-30. Service bulletin. Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the condition persists after PMI, refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM.
TSB 26-23802026-09-29. Service bulletin. This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some vehicles listed in the Model statement above may exhibit a "Sta-bar Disconnect Service Required" message in the instrument panel cluster (IPC) with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. This may be due to water intrusion in the stabilizer bar wiring harness connector.
SYNC-26.2.8.5 Ranger2026-09-28. Over-the-air update. Quality improvements include: -Enhanced AndroidAuto and Apple CarPlay connectivity
PCM-26.6.3 Bronco2026-09-28. Other. 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to the engine.