Service bulletins for the 2020 Ford Escape
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
291 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| SSM 50694 | 2022-04-20. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL. Some 2020-2021 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power liftgate enable/disable menu in the center stack display greyed out and/or FordPass Electrical System Fault message with DTC U0594 stored in the IPC. This may be due to the software in the IPC. To correct the condition, reprogram the IPC to the latest software level using Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
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| SSM 50548 | 2022-03-08. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. Some 2022 Maverick and 2020-2022 Escape vehicles equipped with a 2.5L full hybrid electric vehicle (FHEV) powertrain may exhibit an idle surge and/or rough idle with high temperature in the catalytic convertor and sulfur odor in the cab. This may be due to the software installed in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently developing a software update that is expected in the last week of March 2022. Once the software update is available, contact the customer and schedule a follow-up appointment for repair. Monitor OASIS for updates. |
| TSB 22-2078 | 2022-03-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 20202022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU. |
| SSM 50485 | 2022-02-16. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. If the diagnostic procedures lead to replacement of the turbocharger assembly, note that a lower level service component has been released K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport for service to replace the actuator, actuator rod and both e-clips instead of a complete turbocharger assembly. When replacing the wastegate actuator, it is required to replace all parts included in the service kit. |
| SSM 50458 | 2022-02-16. Service bulletin. STRUCTURE:BODY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS. Some 2020-2021 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.). Diagnostic trouble code (DTC) B1088:87 may be present in the driver door module (DDM). This may be due to the software in the DDM. To correct the condition, reprogram the DDM with the latest software level of the Ford Diagnosis and Repair System (FDRS). After reprogramming the DDM, run the DDM configuration application and perform a window learn routine via FDRS. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50431 | 2022-02-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Some 2020 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power liftgate enable/disable menu in the center stack display greyed out. This may be due to the software in the IPC. To correct the condition, reprogram the IPC to the latest software level using the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2016 | 2022-02-04. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Escape/Corsair vehicles built on or before 10-Mar-2021 may exhibit a power liftgate that does not intermittently open when using the hands-free kicking motion. This may be due to the body control module (BCM) and the hands-free liftgate module. To correct the condition, follow the Service Procedure steps to reprogram the BCM and replace the hands-free liftgate module. |
| SSM 50375 | 2021-12-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites. |
| SSM 50336 | 2021-12-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Some 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module. To correct this condition, reprogram the gateway module to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 21-2382 | 2021-12-02. Service bulletin. ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS. Some 2020 Escape vehicles may encounter false blind spot information system (BLIS) alerts. This may be due to the side obstacle detection right (SODR) and side obstacle detection left (SODL) control module mounting brackets and configuration. To correct the condition, follow the Service Procedure to replace the mounting brackets and configure the modules. |
| TSB 21-2411 | 2021-12-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided |
| SSM 50245 | 2021-11-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Escape vehicles may exhibit various symptoms due to a loss of voltage reference (VREF) from the 14290 harness above the steering shaft u-joint. Possible symptoms may include an illuminated malfunction indicator lamp (MIL),runs rough, fuse 44 open and may or may not set DTCs P06A7, P0840, P0842, P0845, P0847, P2122, P2127, P0522, P008A, P06A6, P2196, P0192, P0369, P0212, P0340, P0344, P0365, P0532,P0504, P07E4, P06E9, P0369, C175E, C175B, C2302, and/or C0040. Inspect the 14290 harness directly above the steering shaft u-joint near the upper brake pedal mount that may come in contact with the steering shaft. Rotation of the steering wheel may cause the short circuit. If damage is found, repair as necessary and move the harness away from the steering shaft U-joint area and secure the harness by installing the harness locator over the stud already provided. |
| TSB 21-2342 | 2021-11-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. |
| SSM 50151 | 2021-09-28. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may have one or more of the following DTCs P0A23, P0A6F, P0A72, P0A75, P0A71, P0A74, P0A77, P0DFA, P06B1, P0A47, P1A0E set by the secondary on-board diagnostic module C (SOBDMC) or secondary on-board diagnostic module B (SOBDMB). This may be due to a drop in the 12-volt circuit. These DTCs will often occur at vehicle key-on and may be difficult to reproduce. Before replacement of the SOBDMC or SOBDMB, diagnose any low voltage DTCs (P0562, U3003) in other modules in the 12V system. If low voltage (less than 10V) is observed in these DTCs snapshot, diagnose the 12v system first. Refer to Workshop Manual (WSM), Section 418-00. |
| SSM 50130 | 2021-09-28. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES. Some 2020-2021 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Confirm all doors are fully closed and latches are fully engaged in primary catch position (not partially closed in secondary catch position). Be aware that doors will not fully close when lightly letting go of door or letting it swing closed from a short distance under its own weight. Customer/dealer need to understand that push/pull effort must be applied to doors while closing to fully engage latch and turn off ajar signal warning. If doors are still not fully latching closed (to turn off ajar signal), manually adjust door striker position to allow for proper alignment and engagement to door latch. Dealer may also need to slightly adjust door hang position to achieve same effect. Refer to Workshop Manual (WSM), Section 501-03. |
| SSM 50116 | 2021-09-28. Service bulletin. STEERING; EQUIPMENT; ELECTRICAL SYSTEM. Some 2020-2021 Escape vehicles may exhibit a loss of voltage reference (VREF) or runs rough, blow fuse 44 and may or may not set DTC's P06A7,P0840,P0842,P0845,P0847,P2122,P2127,P0522,P008A,P06A6,P2196,P0192, P0212,P0340,P0344,P0365,P0532,P06E9,P0369,C175E,C175B,C2302,P0369. The 14290 harness directly above the steering shaft u-joint near the upper brake pedal mount may come in contact with the steering shaft. Rotation of the steering wheel will trigger the short circuit. Inspect the harness for damage at that location and repair as necessary. If damage was found, move the harness away from the steering shaft U-joint area and secure the harness. Refer to Wiring Diagram Cell 005. |
| SSM 50067 | 2021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50045 | 2021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements. |
| SSM 50039 | 2021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS. |
| TSB 21-2271 | 2021-09-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020 and 2021 Escape Hybrid vehicles built on or before 19-Jul-2021 may exhibit a rattle/buzz originating in the right rear quarter area. This may be due to the pedestrian alert control module (PACM) internal connector vibrating against the metal housing when subjected to audio frequencies between 50 and 60 Hz. To correct the condition, follow the Service Procedure to insulate the connector. |
| TSB 21-2263 | 2021-09-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |
| SSM 49990 | 2021-08-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020 Escape/Corsair vehicles built on 09-Jun-2020 and through 16-Nov-2020 may exhibit a key off battery drain which results in a no crank/no start condition. The vehicle may also exhibit a yellow electric parking brake (EPB) warning lamp, Park Brake Fault and/or red EPB warning light Illumination to the instrument panel cluster (IPC). This may be due to the ABS module communicating with the IPC resulting in illumination draining the battery. To correct this condition, update the antilock brake module using the latest software of the appropriate Ford diagnostic scan tool. For claiming, use causal part 2C219 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 49914 | 2021-07-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 49860 | 2021-07-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Ford Escape PHEV and Mustang Mach-E vehicles may experience a high voltage battery No Charge condition while using a factory equipped charge cord/Electric Vehicle Service Equipment (EVSE). To assist engineering, if published diagnostics leads to EVSE replacement, video record the EVSE indicator LEDs when the fault condition is present. Record the entire sequence if an indicator flash sequence occurs. Submit a Global Concern Report (GCR) and attach the video using the Report a Vehicle Concern link at the bottom of OASIS. The following formats are supported: 3GP,ASF,WMV,AVI,MP4,MPG,MPEG,MOV and not exceed 25 Mb max file size. Document the EVSE Indicator colors and flash pattern in the Warranty Claim. |
| TSB 21-2150 | 2021-06-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.