WenmarOpen by Wenmar Pro

Service bulletins for the 2017 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

249 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
SSM 477112019-03-04. Service bulletin. ELECTRICAL SYSTEM. Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
SSM 477042019-03-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE. Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicle is in transport mode. Do not disable transport mode to diagnose or perform a repair for this noise. Transport mode should only be disabled as directed by the pre-delivery procedure.
SSM 477032019-03-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size replacement fuse as outlined in the Wiring Manual and then re-evaluate the concern.
TSB 18-23612019-03-04. Service bulletin. EQUIPMENT; SEATS. Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
SSM 476782019-01-07. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. 2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise qualities. When the vent is closed, the front sliding glass panel will open to the 10 mm (.394 in) position and then close. The front sliding glass panel also opens to the 10 mm (.394 in) position to give the front sliding glass panel enough clearance before it opens to the rearward position. This is a normal operating characteristic of the front sliding glass panel. No repairs are required.
SSM 476622019-01-07. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
SSM 476382019-01-07. Service bulletin. STEERING; STEERING: STEERING WHEEL/HANDLE BAR. 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
SSM 476342019-01-07. Service bulletin. TIRES. Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a minimum of 24 Km (15 miles) to eliminate any possible flat spotting conditions and potential misdiagnosis. Refer to Workshop Manual (WSM), Section 204-04A for further information. In addition, it is recommended that diagnosis of tire/wheel vibration should not be performed on tires with less than 320 Km (200 miles). Some initial tire/wheel vibration issues (such as flat spotting) may correct themselves after the tires have been in service for 320 Km (200 miles). Setting tire pressure to the correct placard pressure is contained within pre-delivery inspection.
TSB 18-23312019-01-07. Service bulletin. TIRES; WHEELS. Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition.
SSM 475382018-12-03. Service bulletin. ELECTRICAL SYSTEM. Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
SSM 475192018-12-03. Service bulletin. EQUIPMENT. Some 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 475132018-12-03. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on 28-Jul-2016 and through 23-Aug-2018 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC operation after a key on event. When one of the HVAC controls are manipulated the system wakes up and will resume normal operation. To correct the concern, reprogram the HVAC module to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 475082018-12-03. Service bulletin. ELECTRICAL SYSTEM. Some 2014-2018 Escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part BCM. Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size replacement fuse as outlined in the Wiring Manual and then re-evaluate the concern.
SSM 476252018-11-19. Service bulletin. ENGINE AND ENGINE COOLING. Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in Workshop Manual(WSM), Section 303-03, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If cooling system pressure drops 27.57kPa(4psi) after 5 hours and internal engine coolant loss is confirmed, further investigation of the head gasket interface is required. Carefully inspect cylinder block for erosion, pitting, and flatness. Defects will be between the engine block cylinders and cylinder bore bridges. If defects with the surface of the cylinder block and/or cylinder head are identified, follow WSM, Section 303-01A procedures for repairs. Complete cost cap as needed to determine the most cost effective repair.
SSM 475752018-11-19. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain control module (PCM). The vehicle may also exhibit an all-wheel drive (AWD) fault warning and/or traction control (TC) light on. Inspect the 12A690 (1.5L) or 12C508 (2.0L) wiring harness from the battery junction box (BJB) to the PCM for wiring harness retainers not installed correctly allowing chafing to occur at multiple points. Repair damaged wiring as required. Refer to the Wiring Diagram for repair information. For claiming, use causal part 12A690 (1.5L) or 12C508 (2.0L) and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) manual.
SSM 474712018-09-24. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 110.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
SSM 474702018-09-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC operation after a key on event. When one of the HVAC controls are manipulated the system wakes up and will resume normal operation. To correct the concern, reprogram the HVAC module to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 474672018-09-24. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain control module (PCM). May also exhibit an all-wheel drive (AWD) fault warning and/or traction control (TC) light on. Inspect the 14290 wiring harness at the battery junction box (BJB) under the air cleaner and/or the brake vacuum pump for wiring harness retainers not installed correctly allowing chafing to occur at multiple points. Repair damaged wiring as required. Refer to the Wiring Diagram for repair information. For claiming, use causal part 14290 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM 474622018-09-24. Service bulletin. ENGINE AND ENGINE COOLING. 2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustion gases in Workshop Manual (WSM), Section 303-03A. If internal coolant loss is confirmed, further investigation of the head gasket interface is required. Carefully inspect the cylinder block and head for erosion, pitting, and flatness defects, primarily between the cylinder to cylinder bore bridges. If defects to the aluminum surface on the cylinder block and/or cylinder head are found, follow the cost cap tool for component replacement. Follow WSM, Section 303-01A for the repair procedures
SSM 474442018-09-24. Service bulletin. ELECTRICAL SYSTEM. Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
TSB 18-22552018-09-24. Service bulletin. ENGINE. Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost, 2015-2018 Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost, 2016-2018 Explorer vehicles equipped with 2.3L EcoBoost, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost and 2016-2018 Focus RS equipped with 2.3L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure to correct the condition.
TSB 18-22472018-09-24. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1 Feb 2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
TSB 18-22462018-09-24. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
SSM 474302018-09-10. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; TRAILER HITCHES; ELECTRICAL SYSTEM. If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing the existing hands-free liftgate actuation upper sensor (14F680), lower sensor (14F680), stone deflector (17779), hands-free liftgate actuation module (14B291), plastic fasteners (N807951S) and screws (W506964) that are required for the factory installed trailer hitch receiver with hands-free liftgate option. Replacement of these parts to restore hands-free liftgate function is not warrantable. Regardless of trailer hitch configuration, the hands-free liftgate system cannot be added to a vehicle that was originally built without the hands-free liftgate option.
SSM 474242018-09-10. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.