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Service bulletin SSM 47638

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10152466
Published by NHTSA2019-01-07
Manufacturer's numberSSM 47638
Manufacturer's date2018-11-01
NHTSA componentSTEERING; STEERING: STEERING WHEEL/HANDLE BAR

NHTSA's summary

2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Steering column and wheel

Vehicles listed
FORD EDGE2015, 2016, 2017, 2018, 2019
FORD ESCAPE2017, 2018, 2019
FORD EXPLORER2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD F-1502015, 2016, 2017, 2018, 2019
FORD F-250 SD2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD FOCUS2015, 2016, 2017, 2018
FORD FUSION2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD TAURUS2014, 2015, 2016, 2017, 2018, 2019
LINCOLN CONTINENTAL2017, 2018
LINCOLN MKC2015, 2016, 2017, 2018, 2019
LINCOLN MKT2013, 2014, 2015, 2016, 2017, 2018, 2019
LINCOLN MKX2015, 2016, 2017, 2018
LINCOLN MKX2019
LINCOLN MKZ2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V1670002018-03-12. STEERING: STEERING WHEEL/HANDLE BAR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
19B04-S12019-04-08. Service bulletin. Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
19B042019-04-08. Service bulletin. Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
SSM 478502019-04-03. Service bulletin. 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM) controls the heated steering wheel feature and is internal to the vehicle's steering wheel. For vehicles not equipped with adaptive steering, the heated steering wheel module (HSWM) controls the heated steering wheel feature and is separate from the steering wheel. Using the OASIS Tab drop down > HVBoM > Features button or an appropriate Ford diagnostic scan tool, you can determine if the vehicle is equipped with Adaptive Steering. Refer to the Workshop Manual (WSM), Section 211-05.
SSM 470832018-05-14. Service bulletin. Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher. Perform a driver seat module (DSM) reset. Select Toolbox > Body > Service Functions > DSM Reset. Next, program the DSM using as-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM-458612016-09-24. Service bulletin. STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 - BUILT ON OR BEFORE 3/20/2015
SSM-458592016-09-24. Service bulletin. 2015-2016 MKC - ACTIVE PARK ASSIST – INOPERATIVE STEERING COLUMN CONTROLS WITH STABILITY/TRACTION CONTROL LAMP ILLUMINATED WITH DTC U0131
SSM-458582016-09-24. Service bulletin. 2015-2016 MKC - WITHOUT ACTIVE PARK ASSIST – INTERMITTENTLY INOPERATIVE STEERING COLUMN CONTROLS – BUILT ON OR BEFORE 2/15/2016
ASI-452122016-01-21. Service bulletin. FORD: SOME VEHICLES AND TRUCKS ARE EXPERIENCING A MALFUNCTION WITH THE HEATED STEERING WHEEL BECOMING INOPERATIVE AND ON DEMAND TEST FAILURE. MODEL 2014-15 FUSION, 2011-15 MKX, 2013-15 SUPER DUTY, EXPLORER, TAURUS, MKS, MKT, 2015 F-150, MKZ, MKC, 2011-15 MKX. *PE
SB-453102015-10-27. Service bulletin. 2012-2015 F150, EXPEDITION AND NAVIGATOR: ALL REQUIRE INTEGRATED WHEEL END (IWE) REPLACEMENT. SERVICE KIT HAS ALL PARTS REQUIRED FOR REPLACEMENT *CN
ASI-452112015-10-20. Service bulletin. LINCOLN/FORD: ONCE PROCEDURE FOR HEATED STEERING WHEEL MODULE PROGRAM COMPLETED, HEATED STEERING WHEEL FAILS TO OPERATE PROPERLY AND PASSES NETWORK TEST BUT FAILS ON DEMAND SELF TEST. MODEL 2011-15 FUSION F-150, EXPLORER, TAURUS, SUPER DUTY, MKZ, MKC, MKS, MKT, MKX. *PE