Service bulletin 19B04
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10156890 |
| Published by NHTSA | 2019-04-08 |
| Manufacturer's number | 19B04 |
| Manufacturer's date | 2019-02-14 |
| NHTSA component | STEERING:AUTOMATED/ADAPTIVE STEERING; STEERING: STEERING WHEEL/HANDLE BAR; STEERING |
NHTSA's summary
Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering, Steering column and wheel
| FORD EDGE | 2015, 2016 |
|---|---|
| LINCOLN MKX | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 19B04-S1 | 2019-04-08. Service bulletin. Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement |
|---|---|
| SSM 47850 | 2019-04-03. Service bulletin. 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM) controls the heated steering wheel feature and is internal to the vehicle's steering wheel. For vehicles not equipped with adaptive steering, the heated steering wheel module (HSWM) controls the heated steering wheel feature and is separate from the steering wheel. Using the OASIS Tab drop down > HVBoM > Features button or an appropriate Ford diagnostic scan tool, you can determine if the vehicle is equipped with Adaptive Steering. Refer to the Workshop Manual (WSM), Section 211-05. |
| SSM 47638 | 2019-01-07. Service bulletin. 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair. |