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Service bulletin SSM 47850

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156571
Published by NHTSA2019-04-03
Manufacturer's numberSSM 47850
Manufacturer's date2019-03-07
NHTSA componentSTEERING; STEERING: STEERING WHEEL/HANDLE BAR

NHTSA's summary

2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM) controls the heated steering wheel feature and is internal to the vehicle's steering wheel. For vehicles not equipped with adaptive steering, the heated steering wheel module (HSWM) controls the heated steering wheel feature and is separate from the steering wheel. Using the OASIS Tab drop down > HVBoM > Features button or an appropriate Ford diagnostic scan tool, you can determine if the vehicle is equipped with Adaptive Steering. Refer to the Workshop Manual (WSM), Section 211-05.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Steering column and wheel

Vehicles listed
FORD EDGE2015, 2016, 2017, 2018
FORD F-250 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN CONTINENTAL2017, 2018, 2019
LINCOLN MKX2016, 2017, 2018
LINCOLN MKX2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
19B04-S12019-04-08. Service bulletin. Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
19B042019-04-08. Service bulletin. Certain 2015-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering - Steering Wheel Replacement
SSM 476382019-01-07. Service bulletin. 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.