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NHTSA recall 18V167000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number18V167000
Manufacturer's number18S08
ManufacturerFord Motor Company
Reported2018-03-12
Owners notified2018-04-30
ComponentSTEERING: STEERING WHEEL/HANDLE BAR
Units potentially affected1301986
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2019 quarter 3
Filed with NHTSA2019-10-29
Vehicles in the campaign1301986
Reported remedied999464 (76%)
Reported unreachable21061
Reported removed39

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

What can happen

A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

The remedy

Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2014 FORD FUSIONBuilt 2013-07-25 to 2018-03-02.
2015 FORD FUSIONBuilt 2013-07-25 to 2018-03-02.
2016 FORD FUSIONBuilt 2013-07-25 to 2018-03-02.
2017 FORD FUSIONBuilt 2013-07-25 to 2018-03-02.
2018 FORD FUSIONBuilt 2013-07-25 to 2018-03-02.
2014 LINCOLN MKZBuilt 2013-07-25 to 2018-03-02.
2015 LINCOLN MKZBuilt 2013-07-25 to 2018-03-02.
2016 LINCOLN MKZBuilt 2013-07-25 to 2018-03-02.
2017 LINCOLN MKZBuilt 2013-07-25 to 2018-03-02.
2018 LINCOLN MKZBuilt 2013-07-25 to 2018-03-02.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as PE17007

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
PE17007Preliminary evaluation, opened 2017-10-23, closed 2018-04-23. Steering Wheel Fastening Bolt Loosens. STEERING; STEERING: STEERING WHEEL/HANDLE BAR.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
SSM 476382019-01-07. Service bulletin. 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
SSM 470832018-05-14. Service bulletin. Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher. Perform a driver seat module (DSM) reset. Select Toolbox > Body > Service Functions > DSM Reset. Next, program the DSM using as-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM-458612016-09-24. Service bulletin. STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 - BUILT ON OR BEFORE 3/20/2015
ASI-452122016-01-21. Service bulletin. FORD: SOME VEHICLES AND TRUCKS ARE EXPERIENCING A MALFUNCTION WITH THE HEATED STEERING WHEEL BECOMING INOPERATIVE AND ON DEMAND TEST FAILURE. MODEL 2014-15 FUSION, 2011-15 MKX, 2013-15 SUPER DUTY, EXPLORER, TAURUS, MKS, MKT, 2015 F-150, MKZ, MKC, 2011-15 MKX. *PE
ASI-452112015-10-20. Service bulletin. LINCOLN/FORD: ONCE PROCEDURE FOR HEATED STEERING WHEEL MODULE PROGRAM COMPLETED, HEATED STEERING WHEEL FAILS TO OPERATE PROPERLY AND PASSES NETWORK TEST BUT FAILS ON DEMAND SELF TEST. MODEL 2011-15 FUSION F-150, EXPLORER, TAURUS, SUPER DUTY, MKZ, MKC, MKS, MKT, MKX. *PE
450122015-08-17. Service bulletin. FORD FUSION/MKZ, 2015 MKC, 2015 MUSTANG- BULLETIN REGARDING INTERMITTENTLY, THE STEERING COLUMN CONTROLS FAILS WITH POSSIBLE UO212 IN MULTIPLE MODULES. *LJ
TSB-14-00812014-10-15. Service bulletin. LINCOLN: THE HEATED STEERING WHEEL MODULE (HSWM) PASSES NETWORK TEST, BUT FAILS ON DEMAND SELF TEST WHEN HEATED STEERING WHEEL FUNCTION FAILS TO OPERATE PROPERLY. MODEL 2013-2014 MKZ. *PE
ASI-444182014-06-25. Service bulletin. LINCOLN: AFTER A MODULE PROGRAMMING PROCEDURE IS DONE, THE HEATED STEERING WHEEL WOULD BE INOPERATIVE AND WOULD NEED VERIFICATION THE HEATED STEERING WHEEL MODULE (HSWM) PASSES A SELF TEST. MODEL 2013-2014 MKZ. *PE

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially