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Service bulletin TSB-14-0081

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056252
Published by NHTSA2014-10-15
Manufacturer's numberTSB-14-0081
Manufacturer's date2014-04-24
NHTSA componentSTEERING: STEERING WHEEL/HANDLE BAR

NHTSA's summary

LINCOLN: THE HEATED STEERING WHEEL MODULE (HSWM) PASSES NETWORK TEST, BUT FAILS ON DEMAND SELF TEST WHEN HEATED STEERING WHEEL FUNCTION FAILS TO OPERATE PROPERLY. MODEL 2013-2014 MKZ. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Steering column and wheel

Vehicles listed
LINCOLN MKZ2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V1670002018-03-12. STEERING: STEERING WHEEL/HANDLE BAR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 476382019-01-07. Service bulletin. 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
SSM-458612016-09-24. Service bulletin. STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 - BUILT ON OR BEFORE 3/20/2015
450122015-08-17. Service bulletin. FORD FUSION/MKZ, 2015 MKC, 2015 MUSTANG- BULLETIN REGARDING INTERMITTENTLY, THE STEERING COLUMN CONTROLS FAILS WITH POSSIBLE UO212 IN MULTIPLE MODULES. *LJ
ASI-444182014-06-25. Service bulletin. LINCOLN: AFTER A MODULE PROGRAMMING PROCEDURE IS DONE, THE HEATED STEERING WHEEL WOULD BE INOPERATIVE AND WOULD NEED VERIFICATION THE HEATED STEERING WHEEL MODULE (HSWM) PASSES A SELF TEST. MODEL 2013-2014 MKZ. *PE