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Service bulletin SSM-45861

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10081009
Published by NHTSA2016-09-24
Manufacturer's numberSSM-45861
Manufacturer's date2016-06-02
NHTSA componentSTEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 - BUILT ON OR BEFORE 3/20/2015

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Steering, Software, Steering column and wheel

Vehicles listed
FORD FUSION2013, 2014, 2015
FORD MUSTANG2015
LINCOLN MKZ2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V1670002018-03-12. STEERING: STEERING WHEEL/HANDLE BAR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 476382019-01-07. Service bulletin. 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
SSM 463712017-03-20. Service bulletin. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM-458662016-09-24. Service bulletin. 2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
SSM-458212016-08-30. Service bulletin. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
TSB-15-01212016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-452122016-01-21. Service bulletin. FORD: SOME VEHICLES AND TRUCKS ARE EXPERIENCING A MALFUNCTION WITH THE HEATED STEERING WHEEL BECOMING INOPERATIVE AND ON DEMAND TEST FAILURE. MODEL 2014-15 FUSION, 2011-15 MKX, 2013-15 SUPER DUTY, EXPLORER, TAURUS, MKS, MKT, 2015 F-150, MKZ, MKC, 2011-15 MKX. *PE
ASI-452112015-10-20. Service bulletin. LINCOLN/FORD: ONCE PROCEDURE FOR HEATED STEERING WHEEL MODULE PROGRAM COMPLETED, HEATED STEERING WHEEL FAILS TO OPERATE PROPERLY AND PASSES NETWORK TEST BUT FAILS ON DEMAND SELF TEST. MODEL 2011-15 FUSION F-150, EXPLORER, TAURUS, SUPER DUTY, MKZ, MKC, MKS, MKT, MKX. *PE
ASI-451242015-09-22. Service bulletin. LINCOLN: ON SOME VEHICLES, A RECALIBRATION OF REAR GATE TRUNK MODULE (RGTM) WOULD CORRECT THE INTERMITTENT INOPERATIVE POWER DECKLID, BOUNCE BACK CONDITION OR BATTERY DRAW. MODEL 2013-16 MKZ. *PE
ASI-450902015-09-22. Service bulletin. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 2015 F-150, MKC. *PE
450122015-08-17. Service bulletin. FORD FUSION/MKZ, 2015 MKC, 2015 MUSTANG- BULLETIN REGARDING INTERMITTENTLY, THE STEERING COLUMN CONTROLS FAILS WITH POSSIBLE UO212 IN MULTIPLE MODULES. *LJ