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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
24-001-172022-08-08. Service bulletin. ELECTRICAL SYSTEM. Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customer may describe HVAC set temperature switches to ?Lo? after using Remote Start.
90035842022-08-08. Service bulletin. BACK OVER PREVENTION; STEERING; POWER TRAIN. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
90036962022-08-08. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
90036942022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
90036812022-08-08. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036902022-08-08. Service bulletin. ELECTRICAL SYSTEM. RF Hub Module (RFHM) Engineering is investigating the stored DTC: U103C-00: Keyless Ignition Node communication.~ Prior to replacing key fobs / KIN / RFHM please contact Amr Mostafa on cell: (248) 856-8455.
90036922022-08-08. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software.
90036752022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL. Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing the DVD player for a scratched or distorted screen make sure the plastic protective film is removed.
90036872022-08-08. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
23-048-172022-08-08. Service bulletin. SEATS; LATCHES/LOCKS/LINKAGES; VEHICLE SPEED CONTROL; EQUIPMENT. Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
08-107-172022-08-08. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; AIR BAGS; ENGINE AND ENGINE COOLING. Loose High Voltage Cable at the Power Inverter Module (PIM) Terminal This bulletin involves inspecting the High Voltage Interlock Loop (HVIL) connector and potentially installing a Power Inverter Module (PIM) kit. The customer may describe a loss of vehicle propulsion or a Malfunction Indicator Light (MIL) illuminated with the following Diagnostic Trouble Codes (DTCs):P0C77-00 - HV Battery System Precharge Time Too Short. P0C76-00 - Hybrid EV System Discharge Time Too Long - PIM. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0A79-00 - Drive Motor B Inverter Performance. P1AEF-00 - MCPB High Voltage Battery System Voltage High. P0AFA-00 - Hybrid-EV Battery System Voltage Low. P0EED-00 - Hybrid-EV Battery System Discharge Circuit Performance.
23-047-172022-08-08. Service bulletin. SEATS; SEAT BELTS:REAR/OTHER:RETRACTOR; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR; BACK OVER PREVENTION. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.
90036502022-08-08. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR. Probe Air Conditioning (Evaporator Temp Sensor) A/C inop due to Evaporator Temperature Probe (sensor). Before replacing evaporator temperature sensor, please call Sorin Manaila on cell phone: (248) 550-4781. If no response in 15 minutes, please continue with repair.
90032932022-08-08. Service bulletin. SERVICE BRAKES. A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
23-048-172022-07-25. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:INTERIOR PANELS:DASHBOARD; EQUIPMENT. Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
08-107-172022-07-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Loose High Voltage Cable at the Power Inverter Module (PIM) Terminal This bulletin involves inspecting the High Voltage Interlock Loop (HVIL) connector and potentially installing a Power Inverter Module (PIM) kit. The customer may describe a loss of vehicle propulsion or a Malfunction Indicator Light (MIL) illuminated with the following Diagnostic Trouble Codes (DTCs):P0C77-00 - HV Battery System Precharge Time Too Short. P0C76-00 - Hybrid EV System Discharge Time Too Long - PIM. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0A79-00 - Drive Motor B Inverter Performance. P1AEF-00 - MCPB High Voltage Battery System Voltage High. P0AFA-00 - Hybrid-EV Battery System Voltage Low. P0EED-00 - Hybrid-EV Battery System Discharge Circuit Performance.
23-047-172022-07-25. Service bulletin. SEATS; EQUIPMENT. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.
90036502022-07-25. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Probe Air Conditioning (Evaporator Temp Sensor) A/C inop due to Evaporator Temperature Probe (sensor). Before replacing evaporator temperature sensor, please call Sorin Manaila on cell phone: (248) 550-4781. If no response in 15 minutes, please continue with repair.
90032932022-07-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
08-018-212022-07-18. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; PARKING BRAKE. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
18-002-212022-07-18. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
08-006-212022-07-18. Service bulletin. POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this BSM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).
08-007-212022-07-18. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; POWER TRAIN; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06E4 - Control Module Wake-Up Circuit Performance. P2797-00 - Auxiliary Transmission Fluid Pump Performance. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P288B-00 - Park Lock-Pawl Actuator Circuit Performance. Customers may also comment:Vehicle will not start when it is cold (-30°C-22°F and below). Heard and/or felt bump when the gas engine turns on while driving This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP&AHCP update:Powertrain Control Module (PCM) Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS).
08-005-212022-07-18. Service bulletin. POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).
S21230000072022-07-18. Service bulletin. VEHICLE SPEED CONTROL. Sliding Door Contacts Quarter Window Trim Molding

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.