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Service bulletin 9003696

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10217524
Published by NHTSA2022-08-08
Manufacturer's number9003696
Manufacturer's date2017-03-29
NHTSA componentSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

NHTSA's summary

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
ALFA ROMEO 4C2015 to 2016
ALFA ROMEO 4C SPIDER2015 to 2017
ALFA ROMEO 4C2018
ALFA ROMEO GIULIA2017 to 2018
ALFA ROMEO STELVIO2017
ALFA ROMEO STELVIO2018
CHRYSLER 2002015, 2016, 2017
CHRYSLER 2002018
CHRYSLER 3002015, 2016, 2017, 2018
CHRYSLER 300C2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER GRAND VOYAGER2015 to 2016
CHRYSLER PACIFICA2016
CHRYSLER PACIFICA2017, 2018
CHRYSLER PACIFICA PLUG-IN HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER TOWN AND COUNTRY2015, 2016
CHRYSLER TOWN AND COUNTRY2017 to 2018
DODGE AVENGER2015 to 2016
DODGE CARAVAN2015 to 2018
DODGE CHALLENGER2015, 2016, 2017, 2018
DODGE CHARGER2015, 2016, 2017, 2018
DODGE DART2015, 2016
DODGE DURANGO2015, 2016, 2017, 2018
DODGE GRAND CARAVAN2015, 2016, 2017, 2018
DODGE JOURNEY2015, 2016, 2017, 2018
DODGE VIPER2015
DODGE VIPER COUPE2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 124 SPIDER2017, 2018
FIAT 5002015, 2016, 2017, 2018
FIAT 500E2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 500L2015, 2016
FIAT 500X2016, 2017, 2018
FIAT SPIDER2017 to 2018
JEEP CHEROKEE2015, 2016, 2017, 2018
JEEP COMPASS2015, 2016, 2017, 2018
JEEP GRAND CHEROKEE2015, 2016, 2017, 2018
JEEP PATRIOT2015, 2016, 2017, 2018
JEEP RENEGADE2015, 2016, 2017, 2018
JEEP WRANGLER2015, 2016, 2017, 2018
RAM 15002015, 2016, 2017, 2018
RAM 25002015, 2016, 2017, 2018
RAM 35002015, 2016, 2017, 2018
RAM 45002015, 2016, 2017, 2018
RAM 55002015, 2016, 2017, 2018
RAM C/V TRADESMAN2015 to 2016
RAM PROMASTER2015 to 2018
RAM PROMASTER 25002015
RAM PROMASTER 35002016
RAM PROMASTER CITY2015, 2016, 2017, 2018
SRT VIPER2015 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20232822023-05-11. Structure
23V3380002023-05-11. STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
20194412019-08-30. Structure
20192212019-05-10. Structure
18V6750002018-09-28. STRUCTURE:FRAME AND MEMBERS
20183982018-07-31. Structure
18V4860002018-07-27. STRUCTURE:BODY:TAILGATE; LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
20181812018-04-12. Structure
18V2310002018-04-12. SEATS:MID/REAR ASSEMBLY; STRUCTURE:FRAME AND MEMBERS
20173812017-08-03. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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