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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
R2108213A$2022-04-04. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. W5A580 (NAG1) Valve Body - complete
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S1808000233 Rev.2021-03-15. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE; STRUCTURE:BODY:DOOR; EQUIPMENT. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S1908000195 Rev.2021-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
S20230000422020-12-28. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
S1908000028 Rev.2020-12-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. (Rev. A) Power Inverter Load Ratings
90043102020-12-28. Service bulletin. POWER TRAIN; EQUIPMENT. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.
S20230000422020-12-21. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
90043102020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.
S20080001432020-10-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
S1908000161 Rev.2020-10-26. Service bulletin. STRUCTURE; EQUIPMENT. (Revision A) Active Grill Shutter (AGS) Replacement, DTC U11E9 Loss of Communication With AGS
08-075-202020-09-28. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080001282020-09-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:HOOD. Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low
S2014000001 Rev2020-09-28. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT. (Revision A) When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit.
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
90042832020-09-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. TUBE, Fuel Supply If replacing Fuel Supply Tube PN 68421782A$ please refer to STAR Online publication S2014000001 for updated pressure sensor connector pin out information.
S20080000952020-08-24. Service bulletin. EQUIPMENT:ELECTRICAL. Service Shifter Is Displayed In the EVIC
S20080000812020-07-27. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Cruise Control Inoperative.
S19090000022020-06-22. Service bulletin. EQUIPMENT; ENGINE. Customer complaint may include an overfilled engine crankcase after an oil change.
S20080000642020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; EQUIPMENT ADAPTIVE/MOBILITY. Power Sliding Door Will Not Close During The Power Close Cycle
90042572020-06-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.