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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
231042018-03-13. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
231372018-03-13. Service bulletin. EQUIPMENT. Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
202442018-02-21. Service bulletin. EQUIPMENT. CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
228922018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
90036422017-11-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Glove Box Assembly Prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. The glove box door should not be able to be pulled open without using glove box handle. Please call Mack Allen at (248) 944-0140 prior to replacing the glove box assembly. If you don?t receive a response within 15 minutes, please continue with normal repair procedure
90036402017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repair. Please return parts back to FCA Engineering if ESM is deemed non-functional after performing this TechTip
08-092-172017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display screen will be stuck on the Chrysler logo.
23-043-172017-11-03. Service bulletin. EQUIPMENT; SEATS. Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. The customer may describe a grease stain on either of the outboard lower seatback trim covers side facing the seat recliner pivot point.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
08-086-172017-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Customers may experience low volume or static from the overhead DVD player when playing through the radio while in auxiliary (AUX) mode.
90037742017-11-03. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT. Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. The following part numbers are for the latches: 6PF29DX9AA 6PF29PL5AA
90037232017-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
68227168A$2017-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio replacement is required as a service software release for 16.23.23 is not yet available. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a Rear Seat Entertainment system that is inoperable. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.
24-011-162017-11-03. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. A rattling noise may also be heard from the engine area.
24-010-162017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Customers may describe that the HVAC system is not blowing cold air at startup. The HVAC starts to blow cold air after some drive time.
68312564A$2017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.
68322289A$2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Before replacing any of the components listed above call Michael Romm at cell (248) 766-5465. If no response in 15 minutes, please proceed with repair. Be prepared to answer the following questions: - Is A/C functional or not? - If not, does HVAC have the latest software per TSB 24-006-16 ? - Is compressor clutch engaging? If not, then using wiTECH, was A/C request active when clutch was not engaging? - Is there any evidence of refrigerant leaks / dye anywhere in the A/C system? - If the refrigerant has been reclaimed, what was the amount?
08-071-162017-11-03. Service bulletin. EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may describe the front fog lamps flicker or experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): · U11E9 - Lost Communication With AGS.
24-009-162016-09-20. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "AIR CONDITIONING INOPERATIVE THIS BULLETIN INVOLVES TESTING THE A/C COMPRESSOR OPERATION AND REPLACING IF NEEDED. CUSTOMERS MAY EXPERIENCE A LOSS OR INTERMITTENT OPERATION OF THE AIR CONDITIONING SYSTEM. A RATTLING NOISE MAY ALSO BE HEARD FROM THE ENGINE AREA."
23-026-16 REV.A2016-09-14. Service bulletin. EQUIPMENT. "INCORRECT FRONT LICENSE PLATE BRACKET THIS BULLETIN INVOLVES INSPECTING AND IF NECESSARY, REPLACING THE FRONT LICENSE PLATE BRACKET. THE VEHICLE MAY HAVE THE INCORRECT FRONT LICENSE PLATE BRACKET IN THE VEHICLE. THE VEHICLE MAY HAVE A BEEN SHIPPED WITH A LICENSE PLATE BRACKET KIT FOR A HIGH LINE FASCIA THAT WILL NOT FIT VEHICLES WITH A BASE LINE FASCIA."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.