Service bulletins for the 2015 Chevrolet Cruze
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1555 on file from NHTSA, as of 2026-10-19.
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| PIC5491J | 2017-05-02. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS. |
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| PIC5491J | 2017-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS. |
| PIT4720D | 2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING. |
| PIP5370 | 2017-03-21. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN “EXHAUST FLUID QUALITY POOR” ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID QUALITY RELATED CONCERNS. TECHNICIAN WILL INSPECT THE DIESEL EXHAUST FLUID FOR CONTAMINATION. TECHNICIAN SHOULD USE SERVICE INFORMATION FOR CONTAMINANTS IN DIESEL EXHAUST FLUID DIAGNOSIS AND USE SPECIAL TOOL J26568 OR EN50422 DIESEL EXHAUST FLUID REFRACTOMETER FOR FLUID TESTING. |
| PIP5226A | 2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS. |
| PIP4990C | 2017-03-20. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL PIN FIT AT TRANSMISSION CONNECTOR, UNDER HOOD FUSE BLOCK. ALSO THE TRANSMISSION CONTROL MODULE GROUND WILL NEED TO BE INSPECTED. TECHNICIAN WILL REVIEW THE APPROPRIATE SERVICE INFORMATION DIAGNOSTICS FOR DTC U0101. |
| PIC6105C | 2017-03-17. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO TAKE TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE AN INACCURATE CLOCK. TECHNICIAN WILL CHECK FOR DIAGNOSTIC TROUBLE CODES IN THE TELEMATICS COMMUNICATION INTERFACE CONTROL MODULE. ENSURE THAT THE CUSTOMER’S CONCERN DOES NOT RELATE TO THE NORMAL CHARACTERISTIC DESCRIBED IN THE LATEST VERSION OF PIC5839. TECHNICIAN WILL CALL ONSTAR TO INSURE ONSTAR HAS A GOOD LOCATION ON THE VEHICLE. IF THE ONSTAR UNIT STATUS IS DISABLED THE TECHNICIAN WILL EXPLAIN TO THE CUSTOMER THAT THERE IS AN OVER THE AIR UPDATE AVAILABLE FOR THE ONSTAR SYSTEM THAT MAY REPAIR THIS AS WELL BUT THEY WILL HAVE TO CONTACT ONSTAR AND ACCEPT TERMS AND CONDITIONS FOR A FREE 5 YEAR BASIC PLAN. IF THE CUSTOMER DOES NOT ACCEPT TERMS AND CONDITIONS BECAUSE THEY DO NOT WANT ONSTAR SERVICE, ADVISE THE CUSTOMER THAT ENGINEERING IS CURRENTLY EVALUATING OTHER METHODS TO REPAIR THIS CONCERN IF THE UNIT STATUS IS LISTED AS DISABLED AND THE CUSTOMER DOES NOT WISH TO REACTIVATE. |
| PIT5367 | 2017-03-16. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, “ERROR OR UPDATE FAILED MESSAGES”, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. TECHNICIAN SHOULD INSPECT THE USB/SD CARD PORT FOR A SD CARD OR A DEVICE PLUG INTO ANY OF THE USB PORTS. |
| PIT3271G | 2017-03-16. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION. |
| PIC3278F | 2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN. |
| PI1521B | 2017-03-13. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED. |
| PI1237B | 2017-03-10. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START. |
| 14311 | 2017-02-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. 14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. |
| 15079 | 2017-02-01. Service bulletin. STRUCTURE:FRAME AND MEMBERS; EQUIPMENT. 15079 - SERVICE UPDATE. CERTAIN VEHICLES MAY HAVE BEEN PRODUCED WITH FOUR COLD WELDS SECURING THE #5 BAR TO THE UNDERBODY ON THE LEFT SIDE. THIS CONDITION COULD RESULT IN THE CUSTOMER NOTICING A NOISE OR CREAK FROM THIS AREA. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL THREE RIVETS BETWEEN THE FOUR SUSPECT SPOT WELDS. |
| 14395A | 2017-02-01. Service bulletin. ELECTRICAL SYSTEM. 14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, SILVERADO, SONIC, SPARK, SS, SUBURBAN, TAHOE, TRAX, AND VOLT; AND GMC CANYON, SIERRA, TERRAIN, AND YUKON VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT. |
| 14311B | 2017-01-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "14311B - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 2011–2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. " |
| 14311A | 2017-01-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "14311A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 2011–2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. " |
| 15622 STOP MESS | 2017-01-30. Service bulletin. EQUIPMENT. 15622 - STOP DELIVERY ORDER. ON SOME 2015 AND 2016 MODEL YEAR CHEVROLET CRUZE VEHICLES THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH TORQUE BELOW GM’S SPECIFICATION. |
| 15622 | 2017-01-30. Service bulletin. STEERING. 15622 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 AND 2016 MODEL YEAR CHEVROLET CRUZE MODEL VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT BELOW GM’S TORQUE SPECIFICATION. THIS CONDITION COULD RESULT IN NOISE FROM THE FRONT SUSPENSION AND SEPARATION OF THE STEERING KNUCKLE TO HUB WHILE DRIVING, RESULTING IN LOSS OF STEERING CONTROL, POTENTIALLY INCREASING THE RISK OF A CRASH. DEALERS ARE TO INSPECT THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT BOLTS AND TORQUE THE BOLTS TO SPECIFICATION. |
| 15224 | 2017-01-26. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. 15224 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES EQUIPPED WITH A SUNROOF (RPO CF5 OR C3U) MAY HAVE AN ABNORMAL CONDITION IN THE SUNROOF GLASS PANEL THAT CAN CAUSE THE GLASS TO BREAK. DEALERS ARE TO INSPECT AND REPLACE THE SUNROOF WINDOW GLASS PANEL IF NECESSARY. |
| 10-08-110-001E | 2017-01-19. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS. |
| 11-08-49-001R | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. |
| 04-00-89-015M | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. |
| 16-NA-199 | 2017-01-17. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON A NEW WAY TO LOOK AT NOX SENSOR READINGS AND EXHAUST TEMPERATURE DURING A DPF REGENERATION OR A REDUCTANT FLUID QUALITY TEST. |
| PIT5389A | 2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.