Service bulletins for the 2013 Cadillac XTS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2094 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIC4541F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off. |
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| PIP5062B | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations. |
| PIP5090C | 2017-08-15. Service bulletin. SUSPENSION; POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear. |
| PIC5491C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC5911 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about Service Bulletin Update 12257. According to our records, all vehicles have had service update 12257 completed and are closed in Global Warranty so we are asking you to discard any copies of SD Card part number 23113171 that you may have to prevent this concern from happening. |
| PIC5779D | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings. |
| PIC5891A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIT4911U | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT3099K | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance. |
| PIC5832B | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication advises the technician that the glove box assemblies will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC5832A | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication advises the technician that the glove box assemblies will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC5822A | 2017-08-15. Service bulletin. STRUCTURE:FRAME AND MEMBERS; WHEELS; STRUCTURE:BODY. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin. |
| PIC5892A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance. |
| PIC5870A | 2017-08-15. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes. |
| PIC5904 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center. |
| PIP5029D | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed. |
| PIP5146 | 2017-08-15. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then check the fluid level in the Rear Drive Module per Service Information. If fluid levels are incorrect then diagnose and repair as needed, review latest version of PI0703 if the differential clutch is overfull. If no fluid concerns are found change the differential clutch oil filter and oil. Technician should insure all oil and debris is removed from the differential. |
| PIP4112M | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear. |
| PIP4112L | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear. |
| PIC5892 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance. |
| PIP5090B | 2017-08-15. Service bulletin. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN; SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear. |
| PIC5887 | 2017-08-15. Service bulletin. SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); WHEELS:LUGS/NUTS/BOLTS/STUDS. This Preliminary Information communication provides information to the technician about vehicles that have one or more broken air suspension compressor mounting bracket bolts. Technician will need to replace the compressor assembly without disturbing the broken bolts as much as possible. |
| PIC5891 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIC5888 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that certain phone contact addresses will not transfer to the radio. Technician will need to ensure that all contacts that are not loaded are listed as "United States" for the country. |
| PIC5870 | 2017-08-15. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.