Service bulletin PIC5904

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10113199
Published by NHTSA	2017-08-15
Manufacturer's number	PIC5904
Manufacturer's date	2013-08-20
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BUICK CENTURY	2002, 2003, 2004, 2005
BUICK ENCLAVE	2008, 2009, 2010, 2011, 2012, 2013, 2014
BUICK ENCORE	2013, 2014
BUICK LACROSSE	2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
BUICK LESABRE	2002, 2003, 2004, 2005
BUICK LESABRE	2006
BUICK LUCERNE	2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE	2012
BUICK PARK AVENUE	2002, 2003, 2004, 2005
BUICK RAINIER	2004, 2005, 2006, 2007
BUICK REGAL	2002, 2003, 2004
BUICK REGAL	2005
BUICK REGAL	2011, 2012, 2013, 2014
BUICK RENDEZVOUS	2002, 2003, 2004, 2005, 2006, 2007
BUICK TERRAZA	2005, 2006, 2007
BUICK TERRAZA	2008
BUICK VERANO	2012, 2013, 2014
CADILLAC ATS	2013, 2014
CADILLAC CTS	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CADILLAC DEVILLE	2002, 2003, 2004, 2005
CADILLAC DTS	2006, 2007, 2008, 2009, 2010, 2011
CADILLAC ELDORADO	2002
CADILLAC ELR	2014
CADILLAC ESCALADE	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CADILLAC ESCALADE ESV	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT	2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 1500	2002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SEVILLE	2002, 2003, 2004
CADILLAC SRX	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CADILLAC STS	2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC XLR	2004, 2005, 2006, 2007, 2008, 2009
CADILLAC XTS	2013, 2014
CHEVROLET ALERO EXPORT	2002
CHEVROLET ASTRO	2002 to 2005
CHEVROLET AVALANCHE	2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE 1500	2002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 2500	2002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO	2004, 2005, 2006
CHEVROLET AVEO	2009, 2010, 2011
CHEVROLET BLAZER	2002, 2003, 2004, 2005
CHEVROLET C SERIES	2007 to 2009
CHEVROLET CAMARO	2002
CHEVROLET CAMARO	2010, 2011, 2012, 2013, 2014
CHEVROLET CAPRICE	2011 to 2014
CHEVROLET CAPTIVA	2008
CHEVROLET CAPTIVA	2011 to 2014
CHEVROLET CAPTIVA SPORT	2009
CHEVROLET CAVALIER	2002, 2003, 2004, 2005
CHEVROLET CHEVEROLET SS	2014
CHEVROLET CLASSIC	2004 to 2005
CHEVROLET COBALT	2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET COLORADO	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET CONVENTIONAL	2003
CHEVROLET CORVETTE	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET CRUZE	2011, 2012, 2013, 2014
CHEVROLET EPICA	2005
CHEVROLET EQUINOX	2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET EXPRESS	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET F SERIES	2004 to 2006
CHEVROLET G SERIES	2003
CHEVROLET G VAN BUS	2002
CHEVROLET G VAN BUS	2004 to 2006
CHEVROLET HHR	2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET L SERIES	2002
CHEVROLET LUMINA	2002
CHEVROLET M SERIES	2002
CHEVROLET MALIBU	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET MONTE CARLO	2002, 2003, 2004, 2005, 2006, 2007
CHEVROLET OPTRA	2004, 2005, 2006, 2007
CHEVROLET OPTRA	2016
CHEVROLET ORLANDO	2012, 2013, 2014
CHEVROLET PRIZM	2002
CHEVROLET S10	2002 to 2004
CHEVROLET SILVERADO 1500	2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500	2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD	2002, 2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 2500	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 3500	2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC	2012, 2013, 2014
CHEVROLET SPARK	2013, 2014
CHEVROLET SPARK EV	2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SSR	2003, 2004, 2005, 2006
CHEVROLET SUBURBAN	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET T SERIES	2007, 2008, 2009
CHEVROLET TAHOE	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET TRACKER	2002, 2003, 2004
CHEVROLET TRAILBLAZER	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
CHEVROLET TRAVERSE	2009, 2010, 2011, 2012, 2013, 2014
CHEVROLET TRAX	2013, 2014
CHEVROLET UPLANDER	2005, 2006, 2007, 2008, 2009
CHEVROLET VENTURE	2002, 2003, 2004, 2005
CHEVROLET VOLT	2011, 2012, 2013, 2014
CHEVROLET W SERIES C3 3500	2006
CHEVROLET W-SERIES	2002 to 2010
GMC ACADIA	2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
GMC C SERIES	2007 to 2009
GMC CANYON	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
GMC ENVOY	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
GMC ENVOY XL	2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XUV	2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
GMC F SERIES	2004 to 2006
GMC G SERIES	2003
GMC G VAN BUS	2004 to 2006
GMC G VAN BUS	2010
GMC GM	2002
GMC JIMMY	2002 to 2004
GMC JIMMY CLASSIC	2005
GMC SAFARI	2002, 2003, 2004, 2005
GMC SAVANA	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
GMC SIERRA 1500	2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 1500 HD	2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 2500	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI	2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SONOMA	2002, 2003, 2004
GMC TERRAIN	2010, 2011, 2012, 2013, 2014
GMC TOPKICK	2003 to 2010
GMC W-SERIES	2004 to 2010
GMC YUKON	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
GMC YUKON DENALI	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
GMC YUKON XL	2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H2	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
HUMMER H3	2006, 2007, 2008, 2009, 2010
ISUZU 4500 SERIES	2006
OLDSMOBILE ALERO	2002, 2003, 2004
OLDSMOBILE AURORA	2002, 2003
OLDSMOBILE BRAVADA	2002, 2003, 2004
OLDSMOBILE INTRIGUE	2002
OLDSMOBILE SILHOUETTE	2002, 2003, 2004
PONTIAC AZTEK	2002, 2003, 2004, 2005
PONTIAC BONNEVILLE	2002, 2003, 2004, 2005
PONTIAC FIREBIRD	2002
PONTIAC G3	2008, 2009, 2010
PONTIAC G3	2011
PONTIAC G5	2007, 2008, 2009, 2010
PONTIAC G6	2005, 2006, 2007, 2008, 2009, 2010
PONTIAC G8	2008, 2009, 2010
PONTIAC GRAND AM	2002, 2003, 2004, 2005
PONTIAC GRAND PRIX	2002, 2003, 2004, 2005, 2006, 2007, 2008
PONTIAC GTO	2004, 2005, 2006
PONTIAC MONTANA	2002, 2003, 2004
PONTIAC MONTANA	2005 to 2009
PONTIAC PURSUIT	2005, 2006
PONTIAC PURSUIT	2007 to 2009
PONTIAC SOLSTICE	2006, 2007, 2008, 2009, 2010
PONTIAC SUNFIRE	2002, 2003, 2004, 2005
PONTIAC TORRENT	2006, 2007, 2008, 2009
PONTIAC VIBE	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
PONTIAC WAVE	2005
SAAB 9-3	2009
SAAB 9-5	2009, 2010
SAAB 9-7X	2005, 2006, 2007, 2008, 2009
SATURN ASTRA	2008, 2009
SATURN AURA	2007, 2008, 2009, 2010
SATURN ION	2003, 2004, 2005, 2006, 2007
SATURN L200	2003
SATURN L300	2003, 2004, 2005
SATURN LW200	2002 (the catalog's model; the bulletin names a series or trim of it)
SATURN OUTLOOK	2007, 2008, 2009, 2010
SATURN RELAY	2005, 2006, 2007
SATURN RELAY	2008
SATURN SKY	2007, 2008, 2009, 2010
SATURN SL	2002
SATURN VUE	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2019463	2019-09-19. Electrical
2016597	2016-11-29. Electrical
2016350	2016-07-07. Electrical
16V517000	2016-07-07. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING
16V502000	2016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2015002	2014-12-30. Electrical
14V827000	2014-12-30. ELECTRICAL SYSTEM:IGNITION
2014432	2014-10-03. Electrical
14V614000	2014-10-01. ELECTRICAL SYSTEM
2014284	2014-07-03. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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25-NA-087	2025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-001	2025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K	2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-098	2025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F	2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-043	2025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-180	2025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
09-06-04-026Z	2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.