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Service bulletins for the 2013 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2094 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIT52142017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC5714A2017-08-15. Service bulletin. STEERING. This Preliminary Information communication provides information to the technician about vehicles that the steering wheel Seek Up or Seek Down switches are inoperative or not working correctly. Dealer should advise the customer that these switches will not function for favorite operation until presets are saved to the radio.
PIT5074G2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIC5839A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC58642017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about a MyLink animation is displayed on the radio after the Human Machine Interface module is replaced on a Cadillac CUE system. Program the Human Machine Interface module with the latest calibrations in TIS2WEB.
PIP4902G2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC5428E2017-08-15. Service bulletin. SERVICE BRAKES; WHEELS; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned.
PIT4720C2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
PIC5779C2017-08-15. Service bulletin. STRUCTURE:BODY. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIC58712017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted squeak or squeal noise. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5090A2017-08-15. Service bulletin. SUSPENSION; VEHICLE SPEED CONTROL. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear.
PIC58542017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC58142017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code U023A Sym 00 set. Technician should be advised that all three Short Range Radar Sensor Modules may falsely set a DTC U023A SYM00 at every power down cycle.
PIP5029C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PIC4707D2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
PIC58432017-08-15. Service bulletin. SEATS; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the Safety Alert Seat option may be missing in the Cadillac User Experience personalization menu after performing Service Update 12262. Technician will need to re-program the Memory Seat Module with the correct options.
PIC5696A2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Engine Control Module will no longer be on restriction through the General Motors Product Quality Center. Dealer can now order part through the normal Customer Care and Aftersales parts process.
PIC58392017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5491B2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT4945E2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIC58332017-08-15. Service bulletin. SEATS. This Preliminary Information communication provides information to the technician about vehicles that before service update 12262 the memory seats were not linked to the key fobs. Technician should be advised that the updated calibration installed during Service Update Bulletin 12262 will eliminate the "RKE Memory positions" and will now link memory 1 and 2 to the fobs.
PIC5428D2017-08-15. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned.
PIC58322017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that the XTS glove box assembly will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5095A2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIC58162017-08-15. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. This Preliminary Information communication provides information to the technician about 2013 Cadillac XTS has a self-regulating heater pad that is used for seat heaters. Technician should be advised that the cushion and seat-back should achieve an approximate temperature according to the level of desired heat. The temperatures for the cushion and seat-back are Heated Seat Low Temp Setting - 37 Celsius 98.6 Fahrenheit, Heated Seat Med Temp Setting - 39 Celsius 102.2 Fahrenheit, and Heated Seat High Temp Setting - 42 Celsius 107.6 Fahrenheit.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.