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Service bulletin PIC5870A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113201
Published by NHTSA2017-08-15
Manufacturer's numberPIC5870A
Manufacturer's date2013-08-21
NHTSA componentSTRUCTURE; ELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Vehicles listed
BUICK LACROSSE2010, 2011, 2012, 2013
BUICK REGAL2011, 2012, 2013
CADILLAC ATS2013
CADILLAC XTS2013
CHEVROLET IMPALA2014
CHEVROLET MALIBU2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20163502016-07-07. Electrical
16V5170002016-07-07. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20153902015-09-03. Electrical
20153222015-07-21. Electrical
20151182015-03-18. Structure
20150752015-02-19. Electrical
14V6140002014-10-01. ELECTRICAL SYSTEM
14V4890002014-08-08. STRUCTURE
14V3550002014-06-23. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.