NHTSA recall 14V355000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V355000 |
| Manufacturer's number | 14299 |
| Manufacturer | General Motors LLC |
| Reported | 2014-06-23 |
| Owners notified | 2014-09-23 |
| Component | ELECTRICAL SYSTEM:IGNITION |
| Units potentially affected | 3141731 |
| Report | Quarterly report 7, for 2016 quarter 2 |
|---|---|
| Filed with NHTSA | 2016-07-28 |
| Vehicles in the campaign | 3141731 |
| Reported remedied | 1943372 (61%) |
| Reported unreachable | 15667 |
| Reported removed | 271228 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What can happen
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2005 BUICK LACROSSE | Built 2004-05-31 to 2005-06-27. |
|---|---|
| 2006 BUICK LACROSSE | Built 2005-04-12 to 2006-06-19. |
| 2007 BUICK LACROSSE | Built 2006-04-18 to 2007-07-17. |
| 2008 BUICK LACROSSE | Built 2007-05-15 to 2008-07-25. |
| 2009 BUICK LACROSSE | Built 2008-04-08 to 2009-01-27. |
| 2006 BUICK LUCERNE | Built 2005-08-20 to 2006-06-19. |
| 2007 BUICK LUCERNE | Built 2006-04-12 to 2007-06-19. |
| 2008 BUICK LUCERNE | Built 2007-05-15 to 2008-07-21. |
| 2009 BUICK LUCERNE | Built 2008-05-02 to 2009-08-13. |
| 2010 BUICK LUCERNE | Built 2009-04-09 to 2010-06-09. |
| 2011 BUICK LUCERNE | Built 2010-05-04 to 2011-06-02. |
| 2000 CADILLAC DEVILLE | Built 1999-05-18 to 2000-06-29. |
| 2001 CADILLAC DEVILLE | Built 2000-03-10 to 2001-06-08. |
| 2002 CADILLAC DEVILLE | Built 2001-02-14 to 2002-06-27. |
| 2003 CADILLAC DEVILLE | Built 2002-04-11 to 2003-06-20. |
| 2004 CADILLAC DEVILLE | Built 2003-03-26 to 2004-06-16. |
| 2005 CADILLAC DEVILLE | Built 2004-03-18 to 2005-06-24. |
| 2006 CADILLAC DTS | Built 2005-05-10 to 2006-06-19. |
| 2007 CADILLAC DTS | Built 2006-04-11 to 2007-06-19. |
| 2008 CADILLAC DTS | Built 2007-03-14 to 2008-07-21. |
| 2009 CADILLAC DTS | Built 2008-05-02 to 2009-08-13. |
| 2010 CADILLAC DTS | Built 2009-04-09 to 2010-06-09. |
| 2011 CADILLAC DTS | Built 2010-05-04 to 2011-05-24. |
| 2006 CHEVROLET IMPALA | Built 2005-02-25 to 2006-06-20. |
| 2007 CHEVROLET IMPALA | Built 2006-03-27 to 2007-06-11. |
| 2008 CHEVROLET IMPALA | Built 2007-03-19 to 2008-07-25. |
| 2009 CHEVROLET IMPALA | Built 2008-04-25 to 2009-06-17. |
| 2010 CHEVROLET IMPALA | Built 2009-04-16 to 2010-06-10. |
| 2011 CHEVROLET IMPALA | Built 2010-04-10 to 2011-06-17. |
| 2012 CHEVROLET IMPALA | Built 2011-04-19 to 2012-06-15. |
| 2013 CHEVROLET IMPALA | Built 2012-04-12 to 2013-06-06. |
| 2014 CHEVROLET IMPALA | Built 2013-04-26 to 2014-06-09. |
| 2006 CHEVROLET MONTE CARLO | Built 2005-06-09 to 2006-06-20. |
| 2007 CHEVROLET MONTE CARLO | Built 2006-04-21 to 2007-06-19. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 14299D | 2024-01-16. Service bulletin. Unintended Ignition Key Rotation |
|---|---|
| 14299A | 2023-12-04. Service bulletin. Unintended Ignition Key Rotation |
| 120089002A | 2023-12-04. Service bulletin. Requesting a New Key Code for Customer with Lost or Stolen Keys |
| PIC5650K | 2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies. |
| 21NA147 | 2021-08-09. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?. |
| PIT5119E (1) | 2018-05-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking. |
| PIT5119E | 2018-05-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking. |
| PI1009 | 2018-04-23. Service bulletin. This preliminary informational bulletin provides information for Diagnostic Tips for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set |
| 140089004D | 2018-04-23. Service bulletin. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob. |
| PIT5119F | 2017-12-14. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.