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Service bulletin 120089002A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245761
Published by NHTSA2023-12-04
Manufacturer's number120089002A
Manufacturer's date2012-11-01
NHTSA componentELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; EQUIPMENT

NHTSA's summary

Requesting a New Key Code for Customer with Lost or Stolen Keys

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Ignition

Vehicles listed
BUICK ENCLAVE2010, 2011, 2012, 2013
BUICK ENCORE2013
BUICK LACROSSE2010, 2011, 2012, 2013
BUICK LESABRE2013
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2010
BUICK REGAL2011, 2012, 2013
BUICK VERANO2012, 2013
CADILLAC ATS2013
CADILLAC CT62013
CADILLAC CTS2010, 2011, 2012, 2013
CADILLAC CTS-V2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2010, 2011
CADILLAC DTS2012
CADILLAC ESCALADE2010, 2011, 2012, 2013
CADILLAC ESCALADE ESV2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013
CADILLAC STS2010, 2011
CADILLAC STS2012
CADILLAC XT52013
CADILLAC XTS2013
CHEVROLET AVALANCHE2010, 2011, 2012, 2013
CHEVROLET AVALANCHE 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2010, 2011
CHEVROLET C45002010
CHEVROLET CAMARO2010, 2011, 2012, 2013
CHEVROLET CAPRICE2011 to 2013
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2013
CHEVROLET CAPTIVA2010 to 2013
CHEVROLET CAPTIVA SPORT2010, 2011, 2012, 2013
CHEVROLET COBALT2010
CHEVROLET COBALT2011 to 2013
CHEVROLET COBALT SS2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2013
CHEVROLET CORVETTE2010, 2011, 2012, 2013
CHEVROLET CRUZE2010, 2011, 2012, 2013
CHEVROLET EQUINOX2010, 2011, 2012, 2013
CHEVROLET EXPRESS2010, 2011, 2012, 2013
CHEVROLET EXPRESS 15002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2010 to 2011
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013
CHEVROLET MALIBU2010, 2011, 2012, 2013
CHEVROLET MALIBU ECO2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2010
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013
CHEVROLET SPARK2013
CHEVROLET SUBURBAN2010, 2011, 2012, 2013
CHEVROLET SUBURBAN 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET T SERIES2010
CHEVROLET TAHOE2010, 2011, 2012, 2013
CHEVROLET TAHOE HYBRID2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2013
CHEVROLET TRAVERSE2010, 2011, 2012, 2013
CHEVROLET TRAX2013
CHEVROLET VOLT2011, 2012, 2013
CHEVROLET W-SERIES2010 to 2011
CHEVROLET W35002010
CHEVROLET W45002010
CHEVROLET W55002010
GMC ACADIA2010, 2011, 2012, 2013
GMC CANYON2010, 2011, 2012, 2013
GMC ENVOY2010 to 2013
GMC G VAN BUS2010 to 2011
GMC SANANA2010
GMC SAVANA2010, 2011, 2012, 2013
GMC SAVANA 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC T75002010
GMC TERRAIN2010, 2011, 2012, 2013
GMC TOPKICK2010 to 2013
GMC W-SERIES2010 to 2011
GMC W35002010
GMC W45002010
GMC W55002010
GMC YUKON2010, 2011, 2012, 2013
GMC YUKON DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2010, 2011
GMC YUKON XL2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H22010
HUMMER H32010
ISUZU T SERIES2010
OLDSMOBILE ALERO2011
PONTIAC G32010
PONTIAC G32011
PONTIAC G52010
PONTIAC G52011
PONTIAC G62010
PONTIAC G82010
PONTIAC SOLSTICE2010
PONTIAC VIBE2010
SAAB 9-32010, 2011
SAAB 9-4X2011, 2012
SAAB 9-52010, 2011, 2012
SATURN ASTRA2010 to 2011
SATURN AURA2010
SATURN OUTLOOK2010
SATURN OUTLOOK2011
SATURN SKY2010
SATURN VUE2010
SATURN VUE2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
14V8270002014-12-30. ELECTRICAL SYSTEM:IGNITION
14V3550002014-06-23. ELECTRICAL SYSTEM:IGNITION
14V3460002014-06-20. ELECTRICAL SYSTEM:IGNITION
13V0100002013-01-14. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
14299D2024-01-16. Service bulletin. Unintended Ignition Key Rotation
14294A2024-01-16. Service bulletin. Ignition Key
142942024-01-16. Service bulletin. Ignition Key
PIT51852023-12-26. Service bulletin. Computer-Controlled Cranking System (Bump Start) Inoperative.
PIT5119B2023-12-26. Service bulletin. Intermittent Remote Keyless Entry Inoperative.
PIT4560G2023-12-26. Service bulletin. Normal Characteristic - RKE Inoperative / Unable To Program Fobs.
PIT52092023-12-11. Service bulletin. Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
14299A2023-12-04. Service bulletin. Unintended Ignition Key Rotation
PIC5650K2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
21NA1472021-08-09. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.