Service bulletin 14299A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10245888
Published by NHTSA	2023-12-04
Manufacturer's number	14299A
Manufacturer's date	2014-09-01
NHTSA component	ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION

NHTSA's summary

Unintended Ignition Key Rotation

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Ignition

Vehicles listed
BUICK LACROSSE	2005, 2006, 2007, 2008, 2009
BUICK LUCERNE	2006, 2007, 2008, 2009, 2010, 2011
CADILLAC DEVILLE	2000, 2001, 2002, 2003, 2004, 2005
CADILLAC DTS	2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET L SERIES	2002
CHEVROLET MONTE CARLO	2006, 2007

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V355000	2014-06-23. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
14299D	2024-01-16. Service bulletin. Unintended Ignition Key Rotation
120089002A	2023-12-04. Service bulletin. Requesting a New Key Code for Customer with Lost or Stolen Keys
PIC5650K	2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
21NA147	2021-08-09. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
PI1009	2018-04-23. Service bulletin. This preliminary informational bulletin provides information for Diagnostic Tips for DTCs P0097, P00F4, P0113, P2229 and/or P0102 Set
PI1098A	2017-08-15. Service bulletin. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PI1018A	2017-08-15. Service bulletin. This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
PIP5062A	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.
PIC5265A	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have Remote Keyless Entry and or Remote Vehicle Start has poor range. Technician will need to reroute the COAX Remote Keyless Entry and or Remote Vehicle Start to the metal clip.
PIP5062C	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.